Robotics Systems Engineer II, Tech Deployment

Join Amazon's Robotics (AR) Technology Deployment team within Amazon Robotics (AR) organization to deploy cutting-edge industrial robotics across North America's fulfillment network. In AR TD, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across the North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners develop.

About the role

As a Systems Engineer in AR TD, you will oversee large scale project planning, installation, and launch of industrial automation technologies across Amazon’s growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, large scale installations, and system troubleshooting.

You will work with cross-functional partners across Amazon Fulfillment Technology & Robotics engineering, safety, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams. You will function as the lead on-site project manager to provide technical oversight on installation of Amazon-designed automation equipment. This is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Project durations vary from a few days to several months. This is a travel-based role requiring upwards of 75% or more travel across North America. Relocation to Amazon Corporate offices in Seattle, Boston, Nashville, or Austin will be required.

Responsibilities

• Own multiple simultaneous deployments of a single technology across multiple sites or oversee multi-technology deployments within a single site, delivering within documented standards.
• Balance experience in working with high-complexity industrial technologies and complex, multi-dependency project management.
• Proactively take independent initiative in improving system performance and handling end-to-end deployment.
• Drive continuous improvement ideas into the deployment cycle time (safety, quality, and productivity) and share engineering design improvements feedback with hardware engineering and product teams to simplify installation.
• Build relationships and capture and synthesize the voice of the customer.
• Manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available.
• Own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target “go-live” date for each project assigned, delivering independently.
• Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.).
• Improve operational metrics and team processes through automation and optimization.
• Independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources.
• Create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes.
• Influence internal and partner teams towards meeting team-level goals.
• Develop subject matter expertise in one or more deployment domains.
• Mentor junior engineers and participate in technical assessment.
• Drive operational excellence initiatives with measurable results.

A day in the life

In this role, you will focus on the execution of end-to-end deployment and manage technical ambiguity around integration of workcells in fulfillment centers. On a daily basis, you will collaborate with hardware engineering, technical program managers, product managers, construction teams, and internal customers including site maintenance and operations teams to ensure a safe, on-time, high-quality product delivery. You will travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status. You will manage day-to-day project execution and work on continuous improvement activities to enhance deployment execution first-pass yield. You will work with senior engineers and your manager to develop technical depth and build strategic thinking skills for future growth.

Requirements

• 5+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience.
• 5+ years of Linux experience.
• 5+ years of systems engineering experience.
• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
• Experience in scripting languages such as Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent.

Preferred Qualifications

• Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet standards for maintainability, scalability, and security.
• Experience working in a 24/7 production environment.
• Experience with service-oriented architecture and web services.

About The Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Tech Deployment (TD) within Amazon Robotics (AR). We are a smart, collaborative team of enthusiastic doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can't even imagine yet. We invent new improvements every day and give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.

AR Tech Deployment is missioned with enabling the delivery of large-scale automation technologies designed and manufactured by Amazon. The team is multi-disciplinary, consisting of Field Deployment Engineers, Controls Engineering, Design for Deployment, Product Single Threaded Leaders, and a Program Management Office team. We collaborate on enabling the delivery of new technologies and packaging solutions that delight our customers and improve safety, quality, and costs within Amazon fulfillment processes. The team is geographically located across four North America hub locations, and the work we deliver directly impacts high-priority goals set each year for our most senior leadership at Amazon.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Pay

The base salary range for this position is:

• USA, TN, Nashville: $99,300.00 - $160,000.00 USD annually
• USA, WA, Bellevue: $104,500.00 - $160,000.00 USD annually

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.