Robotics Systems Engineer I, Robotics Delivery and Packaging Innovation (RDPI) - Tech Deployment

About the role

Are you enthusiastic about the latest advancements in industrial automation and robotics? Would you like to play a vital role in Amazon's investment in advanced technologies? If you have a passion for making an impact on the future today, consider joining Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) org.

In RDPI, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop.

Responsibilities

• Oversee large scale project planning, installation, and launch of industrial automation technologies across Amazon's growing Stores network.
• Deploy robotic equipment, including mechanical and electrical systems, network configurations, and software coordination.
• Collaborate with cross-functional partners across engineering, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment.
• Support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers.
• Develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely.
• Manage technical ambiguity around integration of work cells in fulfillment centers.
• Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams.
• Travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status.
• Manage day-to-day project scheduling and budget management.
• Work on continuous improvement activities to improve the projects in your space.
• Generate and implement continuous improvement ideas around work-scopes.
• Lead teams of other engineers on projects.
• Travel to both live warehouses and new construction sites, the scopes may vary significantly in length and include heavy travel.
• Manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature.
• Own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target "go-live" date for each project assigned; delivering independently.
• Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.).
• Improve operational metrics and team processes through automation and optimization.
• Independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources.
• Create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes.
• Influence internal and partner teams towards meeting team level goals.
• Develop subject matter expertise in one or more deployment domains.
• Mentor junior engineers and participate in technical assessment.
• Drive operational excellence initiatives with measurable results.

Qualifications

• Bachelor's degree or equivalent
• 1+ year’s experience with technical drawings and/or reading CAD models (mechanical and electrical)
• 1+ year’s Experience working on mechanical, electrical, IT networked, or software systems
• Understanding of data collection, reporting processes, and ability to make data-driven decisions
• Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports
• Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
• Ability to read and develop technical documentation and process instructions
• Ability to handle multiple competing priorities in a fast-paced environment
• Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally
• Proficient in standard office software tools and processes