Robotics Reliability & Field Service Manager

About the role

The Robotics Reliability & Field Service Manager is responsible for ensuring the reliability and efficient operation of robotic systems in manufacturing environments. This role involves managing field service teams to provide on-site support and maintenance, as well as overseeing the implementation of new robotic technologies.

Responsibilities

• Manage field service teams to ensure prompt and effective resolution of robotic system issues
• Oversee the deployment and integration of new robotic technologies
• Develop and maintain strong relationships with customers to ensure high levels of satisfaction
• Conduct regular performance evaluations of field service technicians
• Collaborate with engineering and production teams to identify and implement process improvements

Requirements

• Bachelor's degree in Engineering, Manufacturing, or related field
• Minimum 5 years of experience in robotics, manufacturing, or related field
• Proven track record of managing field service teams and implementing new technologies
• Strong leadership skills and ability to motivate and develop team members
• Excellent communication and interpersonal skills
• Ability to travel up to 75% of the time

Qualifications

• Experience with robotic systems and manufacturing processes
• Knowledge of quality assurance and lean manufacturing principles
• Proficiency in Microsoft Office Suite

Skills

• Leadership
• Team Management
• Project Management
• Technical Knowledge
• Customer Service

Benefits

• Competitive salary
• Health insurance
• 401(k) plan
• Flexible work schedule

Pay

$80,000 - $90,000 annually

Schedule

Monday through Friday, 8:00 AM - 5:00 PM