Robotics Field Service Engineer

Responsibilities

• Install, upgrade, troubleshoot and/or repair automation equipment
• Perform troubleshooting and field repairs on wide variety of robot models and peripheral equipment
• Provide technical phone support and troubleshooting assistance to customers
• Perform preventive maintenance and evaluate/audit customer equipment
• Evaluate robot cycle times and make improvements when possible
• Robot repairs (predominately on FANUC robots)
• Work with Build and Controls teams while installing new equipment at customer facilities
• Aid customers with equipment upgrades, modifications, and retrofits to existing systems
• On-site customer training
• Accurately complete and submit service and expense reports in a timely manner

Requirements

• Minimum 3-5 years of experience in the automation industry
• Strong mechanical aptitude and familiarity with robotics and/or automation
• Understand diagrams and schematics including mechanical, electrical, pneumatic, hydraulic, and bill of materials
• Work efficiently with little supervision
• Utilize all available resources to troubleshoot and repair (internal company teammates, OEM suppliers, etc.)