Robotics Field Engineer

Responsibilities

• Diagnose and resolve issues within Nimble's fleet of order-fulfilling robots.
• Alleviate operational issues by debugging Nimble's robotics and fulfillment software.
• Create and maintain detailed documentation in collaboration with support and engineering teams, building a comprehensive guide for system operation and issue resolution.
• Use a data-driven approach to help prioritize system improvements.
• Provide timely support to operations teams to enhance system and robot metrics.

Qualifications

• 0-5 years of experience in a production environment supporting and improving complex robotics systems, or a minimum of 2 years of experience combined with a Bachelor of Science degree in Computer Science, Software Engineering, or Robotics.
• Strong technical curiosity and debugging skills, including the ability to read technical logs and interpret data.
• Proficiency in using SQL to analyze production data.
• Demonstrated excellence in communication and documentation.
• Ability to work autonomously with minimal supervision.
• Preference for hands-on experience with robotics fleet management and autonomous logistics.

Additional Requirements

• Ability to work on-call/stand-by, weekends and holidays as needed
• Work location is in a warehouse environment with variable temperatures including cold, heat and humidity