Robotic Operations Support Specialist, 3rd shift

About the role

This role operates on an overnight schedule, Monday–Friday, 11:00 PM–7:00 AM. The successful candidate will support customers, interface with customers to ensure equipment operates efficiently, coordinate with engineering resources to troubleshoot issues, perform preventative maintenance, and integrate a sophisticated autonomous welding cell into a customer’s manufacturing process.

Responsibilities

• Support Customers, interact and operate running our state of the art autonomous welding cells
• Interface with customers to ensure our equipment is operating efficiently
• Carefully monitor cell performance and part fit-up
• Record data as required by engineers to drive issue resolution
• Perform preventative maintenance, troubleshooting, and repairs on our automation equipment/cells locally or at customer sites
• Troubleshoot customer issues of the welding system- familiarity with electrical, mechanical and vision systems will be helpful
• Learn Forge processes in great detail and gain familiarity in operating the cell from command prompts and code changes
• Inspect, clean, and replace electrical and mechanical components
• Integrate a sophisticated autonomous welding cell into a customer’s manufacturing process
• Be adaptable! Our needs change and develop quickly - so being adaptable is a must!

Requirements

• Technical training/Trade School certification/ Associate degree in Engineering Tech/BS Engineering or related industry experience
• Hands-on experience in design, assembly, and troubleshooting of mechanical & electrical systems (preferably manufacturing equipment specific)
• Good customer support mindset
• Some welding experience (no certifications necessary)
• Have fabrication or machine shop experience
• Linux experience
• Comfortable with learning some programming languages
• Detail oriented and have experience working with small and fragile components
• Eager to learn and grow in your field
• A Plus: Bilingual (specifically Spanish)

Physical Requirements & Working Conditions

• Requires the ability to lift 50 pounds
• Able to operate and use shop equipment
• Able to climb ladders and bend over/move into awkward positions
• Commitment to high standards of workmanship, the production of quality products, and continuous quality improvement