Robot Operations Manager PM

About the role

The Maintenance & Repair Operations team is responsible for keeping robotic systems operating reliably as we scale from prototype development into higher-volume deployment. The team sits at the intersection of engineering, manufacturing, quality, and field operations - closing critical feedback loops between hardware performance and product improvement.

Responsibilities

• Own the execution and scaling of repair operations for complex electromechanical robotic systems — from intake and diagnostics through repair, validation, and return-to-service.
• Drive measurable improvements in repair turnaround time, repeat failure reduction, and operational throughput.
• Partner cross-functionally with Engineering, Manufacturing, and Quality teams to improve product reliability and serviceability.
• Develop and mentor a growing team of repair technicians and diagnostic/service engineers across both hourly and salaried functions.

Requirements

• 4–6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations environments.
• Proven experience leading technical teams in manufacturing, robotics, automotive, aerospace, or other high-reliability industries.
• Strong experience troubleshooting and repairing complex hardware systems.
• Ability to operate effectively in ambiguous, rapidly evolving startup environments.

Qualifications

• Bachelor’s degree in a technical discipline preferred, but not required.

Skills

• Strong hands-on troubleshooting capability across complex electromechanical systems.
• Deep operational instincts with experience building scalable repair or maintenance workflows.
• Excellent root cause analysis and structured problem-solving skills.
• Comfortable operating both strategically and tactically — from process development to hands-on repair work on the floor.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Generous paid time off, company holidays, and parental leave.
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%).
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options.
• Commuter benefits (transit and parking).
• Short-term and long-term disability, and life insurance.
• Employee Assistance Program (EAP) for mental health, financial, and personal support.
• Onsite snacks and catered lunches.

Pay

$145,000 – $175,000 + equity

Schedule

PM Shift