Robot Operations Manager

What You Will Do

• Fleet Build Events
• Plan, schedule, and execute robot fleet build events to increase overall fleet capacity, ensuring alignment with business needs.
• Career cross-functional build teams including engineering, quality, and supply chain to deliver builds on time and within budget.
• Develop and maintain standardized build procedures, work instructions, and checklists for consistent, repeatable assembly operations.
• Manage tooling, fixtures, and test equipment required for fleet build operations.
• Partner with engineering teams to support prototype build activities, providing operational feedback on build complexity, repairability, and serviceability.
• Manage the transition from prototype to production fleet builds, establishing processes, documentation, and quality standards.
• Work with Test & Reliability to oversee acceptance testing and release of prototype and first-production fleet units prior to deployment.
• Robot Maintenance, Upgrades and Repairs
• Oversee preventive and corrective maintenance programs across the active robot fleet.
• Support hardware and software triage, root cause analysis, and resolution of field failures, minimizing fleet downtime and maximizing availability.
• Plan and execute firmware, hardware, and software upgrades across units, coordinating scheduling with field operations.
• Develop repair depot capabilities at key locations, including staffing, tooling, spare parts provisioning, and documentation.
• Maintain comprehensive service, equipment calibration records and maintenance histories for each unit in the fleet.
• Oversee the effective implementation of a Fleet Change Order Process, ensuring accurate and up-to-date records are maintained for active fleet robots.
• Enforce configuration management processes to track hardware versions, installed firmware, field modifications, and upgrade status across the fleet.
• Materials and Logistics Management
• Oversee materials planning and inventory control for all inspection equipment and tools, robot components, spare parts, and consumables across U.S. and UAE locations.
• Implement and maintain inventory management systems and processes to ensure accurate stock visibility and prevent shortages or overstock situations.
• Forecast demand, establish safety stock levels, and manage supplier lead times for critical components.
• Drive corrective actions for inventory discrepancies through regular cycle counts and reconciliations.
• Manage Bill of Materials (BOM) accuracy and lifecycle for all fleet variants.
• Manage inbound and outbound logistics operations across multiple facilities in the U.S. and UAE, including receiving inspection, staging, packaging, and shipment of robots and components.
• Ensure compliance with import/export regulations, including coordination of customs documentation, duty management, and trade compliance requirements for international shipments.
• Establish and maintain relationships with freight carriers and customs brokers to ensure reliable, cost-effective logistics services.
• Implement and maintain shipping/receiving procedures that ensure product integrity, accurate documentation, and on-time delivery.
• Care for logistics planning for fleet deployments, returns, and cross-site transfers.
• Continuous Improvement
• Support cross-functional projects necessary to improve operational performance.
• Identify gaps and opportunities, develop practical resolutions, and drive to completion with minimal oversight.

Gecko Is Looking For

• 5+ years of experience in robotics, electromechanical systems, or advanced manufacturing operations.
• Demonstrated experience managing hardware build events or production operations.
• Proven track record in fleet maintenance program development and execution.
• Experience with inventory management systems and materials planning processes.
• Strong understanding of logistics operations, including international shipping, customs, and trade compliance.
• Experience managing multi-site operations across geographically distributed teams.
• Effective verbal and written communication skills, able to condense and successfully deliver complex messages.
• Experience working in a manufacturing environment with electro-mechanical assemblies.

Preferred Skills

• Robotics / technical background
• Engineering Degree
• In-factory manufacturing experience
• Proficiency with Salesforce or equivalent asset/configuration management platforms
• Familiarity and competence with various project/program related management software tools such as Jira, Confluence, Google Docs, and/or Excel