Roberto Coin Boutique Administrator (1305)
About the role
As a Boutique Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering consistent support to the showroom and clients, with a passion for delivering excellent client service to ensure that everyone has an amazing experience in our showrooms.
Responsibilities
- Ensuring all areas of administration within the showroom are kept in line with company procedures
- Using excellent interpersonal skills and passion for the business to engage with clients and colleagues
- Being well presented at all times with a positive “can do” attitude, delivering excellent client service to everyone
- Ensuring all administrative tasks and related documentation adhere to Company Audit and Security procedures, including stock control, end of day paperwork and banking
- Ensuring enquiries and orders are dealt with in an efficient manner
- Managing all internal stock and repair systems in line with audit procedures
- Ensuring quality housekeeping and efficient set up in all admin-associated areas of the showroom
- Answering and directing telephone enquiries
- Delivering an exceptional client experience
- Completion of relevant training via e-learning
- Adhering to company dress code
- Other duties and responsibilities as assigned by management
Desirable skills and attributes
- Experience living by our values of watch product knowledge and visual merchandising skills
- Excellent planning and organisational skills
- IT literate
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Excellent interpersonal and communication skills
Our values
- We earn trust and confidence
- We treat everyone with respect
- We care for our communities
- We protect our planet
- We advocate for our industry
- We do the right thing, always
The Watches of Switzerland Group Foundation
The Watches of Switzerland Group Foundation achieved its charitable status in November 2021, with the purpose of continuing the Group’s commitment to philanthropic investment in a focused range of charitable causes. The Foundation, which brings most of the Group’s charitable activities under one umbrella, has so far been funded by a $6 million donation from the Watches of Switzerland Group to support local communities with an emphasis on helping vulnerable people in poverty.
Our purpose
To WOW our clients while caring for our colleagues, our communities, and our planet.