Roark Retail Assistant Store Manager - Irvine

Operations/Sales/Customer Service Areas of Responsibility

• Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
• Support Store Manager to Meet and/or exceed financial plan, including revenue plan, payroll budget, and overall store P&L.
• Manage and execute store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Manager.
• Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
• Be a Roark product expert, understand the customer needs, share your product knowledge and guide our customers to product selections that meet their needs.
• Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.

People

• Partner with the Store Manager in supervising the store team including recruiting, hiring, training, and career development.
• Adhere to and support a typical week structure and facilitate daily scheduling/zoning to support this.
• Motivate and inspire staff to approach the sales floor each day with enthusiasm and outgoing stoke. Lead by example in everything you do.
• Maintains a Leadership presence and projects a credible and confident image; stands out among peer group.
• Share your product and customer care knowledge with staff, provide coaching & feedback relating to product and selling techniques in order foster productivity among the store team.
• Aid in performance check-ins with staff in accordance to corporate calendar.
• Develops talent and helps others achieve their full potential; dedicates time to training and mentoring.

Events/Marketing

• Collaborate, promote, and be present for all store events, unless otherwise approved by your manager.
• Help seek out local collaborations with relevant brands, artists, musicians and athletes to promote flagship location.

Goals

• Aid the Store Manager in leading the sales team in its goal of giving excellent Customer Service that builds customer loyalty and community.
• Create the most unique and interesting retail store that speaks to what Roark has stood for since its inception.

Compensation

We are committed to offering our employees a challenging and rewarding work environment, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:

• A competitive compensation package (hourly with benefits)
• Bonus Program Eligibility
• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Blue Shield Medical, Dental, and Vision benefits
• Company paid Life Insurance
• Paid Time Off accrued annually
• 401k with employer match in accordance with plan guidelines

The hourly rate range for this position is $25.00 - $29.00; the hourly rate is based on the experience that you bring to the position.