Full Time Assistant Store Manager (Store 2907)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing outstanding guest service, and supervising store associates.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual and operational elements, and promote GameStop’s guest benefits.
• Process guest purchases/returns accurately and efficiently using the POS system.
• Respond to guest inquiries and escalate issues to the Store Manager.
• Achieve sales, profit, and shrink goals by managing staff, scheduling shifts, and ensuring guest satisfaction.
• Maintain store cleanliness and organize merchandise.
• Manage inventory, handle defects, and process recalls.
• Ensure store safety and report any incidents.
• Perform administrative tasks and maintain accurate records.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Genuine and individualized assistance to guests.
• Clear verbal and written communication and listening skills.
• Work independently and within a team.
• Meet associate performance expectations.
• Operate Point-of-Sale (POS) computer system.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral, or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary.
• Constructively manage pressure and adapt to stressful situations.
• Be reliable and trustworthy.
• Use good judgment.
• Ability to stand and move throughout the store for up to 12 hours per day.
• Basic mathematics and alphabetizing skills.
• Constructive problem-solving skills.

Pay

$14.16 - $18.16 per hour, depending on experience and qualifications.