Road Service Technician - Exeter, NH

Turn your diesel expertise into serious earning potential. We’re looking for a skilled and dependable Road Service Technician to join our team. This is a hands-on, fast-paced position working on trucks, trailers, motor coaches, and select heavy equipment. From emergency roadside calls to complex diesel repairs, no two days are exactly the same.

Pay

$35–$40 per hour plus competitive commission structure. Earning potential up to $120,000 per year.

Schedule

Standard 40-hour workweek. Weekend and on-call availability required.

Responsibilities

• Perform emergency roadside diagnostics, repairs, and service on diesel vehicles and equipment.
• Diagnose mechanical and electrical problems quickly and accurately.
• Perform brake, electrical, and tire repairs, including tire removal and installation.
• Complete engine and powertrain repairs, ranging from minor repairs to more advanced work.
• Troubleshoot complex mechanical and electrical issues.
• Diagnose and repair A/C and emissions systems.
• Obtain necessary parts when required and coordinate with Parts personnel.
• Test-drive trucks and equipment when necessary to verify repairs.
• Follow all company and industry safety procedures and protocols.
• Maintain clear communication with Dispatchers, Parts Counter Specialists, customers, and Management.
• Process customer credit card payments when required.
• Handle customer concerns calmly, professionally, and efficiently.
• Submit receipts, invoices, service documentation, and other paperwork promptly.
• Keep your assigned company service truck clean, organized, stocked, and ready for the next call.
• Immediately report service-truck maintenance or equipment issues to Management.
• Follow company accident and incident procedures when necessary.
• Maintain a clean and safe work environment.
• Assist with additional duties as business needs require.

Requirements

• Valid driver’s license.
• Current DOT Medical Card.
• Strong experience using mechanical and electrical power tools.
• Excellent troubleshooting and problem-solving abilities.
• Strong attention to detail.
• Working knowledge of computers, diagnostic equipment, and related electronics.
• Strong communication and interpersonal skills.
• Ability to work independently while staying connected with Dispatch and Management.
• Ability to remain professional and solution-focused during roadside emergencies and customer interactions.
• Weekend and on-call availability.

Qualifications

• High school diploma or GED required.
• Diesel engine repair training and/or certification preferred.
• Strong working knowledge of commercial vehicles, electrical systems, and gas and diesel engine systems.
• Experience diagnosing and repairing diesel-powered trucks and equipment.
• Proficiency with diesel engine diagnostic software and equipment.
• Previous roadside or mobile repair experience is highly valued.

Benefits

• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• AFLAC
• 401(k)
• Paid Time Off
• Paid Holidays
• Competitive Commission Opportunities
• Earning Potential up to $140,000 annually