Jobs · Management · Massachusetts

Road Diesel Technician-Experienced

Monroe Tractor & Implement Co. · Westborough, MA · 3 wk ago
Management$22.44–$38.85/hrFull-time

About the role

The Road Diesel Technician is a technician who preferably has experience in the heavy equipment industry. This person will be required to have mechanical expertise, including diesel, to support the needs of the branch in a professional, safe, and timely manner. You will be performing maintenance services, including repairs for diesel-run equipment. You will be performing maintenance services, including repairs on the road and in the shops.

Responsibilities

  • Provide technical service to equipment.
  • Read job orders
  • Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
  • Follow checklists to ensure all critical parts are examined.
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
  • Test-drive vehicles to ensure that they run smoothly.
  • Tag all warranty parts and return them to the warranty clerk.
  • Attend training classes and keep tabs on factory technical bulletins.
  • Develop and maintain positive relationships with customers to increase overall customer happiness.
  • Properly complete the service and/or repairs assigned by the supervisor.
  • Complete all work according to the applicable safety requirements and published procedures.
  • Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
  • Maintain your designated workspace in an organized and clean manner.
  • Ensure guest vehicles are returned as clean as they were before being serviced.
  • Show the utmost courtesy to all guests, visitors, and dealership personnel.
  • Make every effort to achieve the production objectives set by management.
  • Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.

Qualifications

  • Prior experience in heavy construction equipment or agriculture equipment is preferred
  • Strong independent work ethic but also able to work collaboratively with a team
  • Excellent customer service skills; a builder of relationships
  • Clear and concise communications
  • A strong sense of urgency, focusing on time
  • Computer skills
  • Valid Driver's License and clean driving record is required
  • Ability to independently lift between 50-75 pounds

Benefits

  • Annual Tool/Shoe Allowance
  • Uniforms provided
  • Discounts on products and services
  • Highly productive shop
  • Continued education, manufacturer hands-on and web-based training
  • Union Health & Welfare, National Training, and Pension package included
  • Health/Prescription Drug Coverage
  • Dental/Vision/Hearing
  • Life/Disability Insurance
  • Fertility/Wellness Programs
  • Accident/Surgical/Sickness and Cancer

Pay

Pay Range: $22.44 - $38.85/Hourly (Per Union Wage Schedule)

Pay Range is commensurate with class experience and negotiable*

Schedule

This position includes membership of the IUOE Local 4 Union.

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