Road Assist Advisor

Shift differential: $4,200/annual (paid weekly).

Pay & Perks

• $52k - $55k based on experience
• 120 hours of PTO on your very first day
• Full benefits package: medical, dental, vision, company-paid disability and life insurance
• 401(k) with match

Schedule

• 4 days on / 4 days off, 6:00am-6:00pm

What You’ll Be Doing

• Act fast to manage unscheduled breakdowns and coordinate emergency repair assistance across the U.S.
• Route drivers to trusted vendors or service centers using our extensive network and database
• Make smart decisions to ensure the fastest, most cost-effective repair solutions—all while keeping drivers informed
• Track every event with precision: document status, communicate repairs, escalate serious issues, and keep operations in the loop
• Respond to DOT and non-DOT accidents, cargo concerns, OS&D issues, and injuries—swiftly and accurately
• Own the night with accurate reporting, real-time problem-solving, and effective coordination across maintenance, safety, and ops
• Be the voice of calm during chaos—answering calls, emails, and questions from operators, customers, and internal teams

What You Bring

• High school diploma required; Bachelor’s in Supply Chain, Logistics, or Transportation is a plus
• Experience in logistics, repair coordination, or dispatch preferred
• Excellent multitasking skills—you can juggle multiple critical situations without dropping the ball
• Tech savvy—comfortable navigating systems like AS-400, Peoplenet, Electronic Logs, and Netgraf
• Composed and clear communicator, even when everything’s on the line
• “All In to Win” mindset—you don’t back down from a challenge and love stepping up when the pressure is on

We believe great people come from many backgrounds. If you're highly detail-oriented, provide exceptional customer service, work well as part of a team, and are eager to learn, we'll provide the on-the-job training you need to succeed.