RN Wellness Visit Coord

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

About the role

This job provides direct and indirect care to patients during wellness visits, addressing psychosocial, physical, and preventive health needs. Communicates with patients, families, and the care team to coordinate services before the provider’s face-to-face visit. Follows regulatory guidelines and clinic policies under the supervision of a nurse practitioner or physician.

Responsibilities

• Provides direct patient care, evaluates outcomes, assesses risk factors and patient needs, and consults with other health team members as required under the supervision of a NP and/or physician.
• Determines what preventive services the patient qualifies for utilizing the appropriate Medicare/Medicare Advantage portal tools. Educates the patient and family regarding these services and any available resources.
• Provides continuity by ensuring accurate appointment type set-up, prepping the paperwork for visit, and performing all aspects of the wellness visit per policy.
• Ensures the provider has information documented for correct and complete billing of services rendered after face-to-face portion of the encounter.
• May also assist provider with procedures as needed, both technical and manual, under the supervision of a NP and/or physician.
• Focuses on identifying and addressing chronic disease diagnoses, particularly Hierarchical Condition Categories (HCC), to support effective risk management and ensure comprehensive patient care.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Requirements

• Graduate of an accredited school of nursing.
• 3 years of nursing experience.
• Current registered nurse (RN) license in state of practice.
• Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred Qualifications

• Experience in home health or clinic setting.

Skills

• Good organizational and time management skills and ability to be self-directed and demonstrate good judgement.
• Good interpersonal skills.
• Ability to work with and maintain confidential information.
• Ability to work in a fast-paced environment with minimal supervision.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Duties performed routinely require exposure to blood, body fluid and tissue.
• The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases.
• The incumbent has an occupational risk for exposure to all communicable diseases.
• There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste.