RN Patient Services Manager II - Surgical Oncology

About the Role

UNC Health Cancer Care is looking for an experienced nurse to help lead our Surgical Oncology clinics. The preferred candidate will have prior surgical oncology experience in addition to previous team lead or leadership experience.

Responsibilities

Responsibilities will include but are not limited to: Managing multiple surgical oncology clinics, Administrative Duties, Staffing issues/concerns, Patient care, Quality Improvement, Education related to policy/procedure questions.

Assists a higher level nurse manager in the following duties:

• Ensuring that appropriate care and services are available to patients and families
• Ensuring adequate and appropriate clinical staffing on each shift
• May supervise nursing staff, HUC staff and utility aide staff
• Providing assistance with annual performance reviews of staff
• Participation in quality improvement initiatives to address identified patient safety or quality of care issues
• Providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members

Patient Care

• Ensures that appropriate care and services are available to patients / clients and families
• Facilitates interdisciplinary collaboration in patient/client care planning
• Ensures appropriate clinical staffing and skill mix for patient care
• Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides

Human Resource Management

• Effectively manages human resources and creates an environment conducive to staff recruitment and retention
• Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff
• Provides staff with annual performance feedback and opportunity to set professional goals
• Integrates scientific evidence regarding retention of nursing staff into unit planning

Budget Management

• Effectively uses clinical and financial information to establish and meet budgetary goals
• Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources
• Evaluates the impact of strategic fiscal changes on quality outcomes

Accreditation Issues

• Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies
• Integrates current scientific evidence into standards of practice

Quality Improvement

• Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits

Education

• Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members
• Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population

Qualifications

Education: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification: Licensed to practice as a Registered Nurse in the state of North Carolina. BLS required.

Professional Experience: Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Schedule

• Work Assignment Type: Onsite
• Work Schedule: Day Job
• Full Time, 40.00 standard hours per week