RN Patient Care Manager General Medicine

Principle Responsibilities

• Develops and oversees department/program to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies.
• Leads, develops, and implements short and long range plans/programs which enhance department services.
• Manages and appropriately modifies tactics; can comfortably handle risk and uncertainty.
• Achieves desired outcomes.

Clinical Practice Knowledge

• Assumes responsibility for evidence-based practice in designated practice areas.
• Defines, interprets, monitors and maintains standards of practice.
• Develops and implements policies and procedures that guide and support the provision of service.
• Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.

Performance Improvement – Safety, Risk and Regulatory

• Utilizes process improvement principles to assess and improve the quality of the service/care provided within the department.
• Designs work processes and directs work performance to be compliant with all regulatory and accreditation requirements.
• Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.
• Ensures a culture and environment of safety for patients, staff and visitors.

Leadership of Nursing Staff

• Leads recruitment and hiring for positions.
• Onboards, orients, and provides ongoing coaching, mentoring and support to staff.
• Provides leadership, management, oversight and work direction.
• Establishes clear expectations and deliverables.
• Conducts annual evaluations and necessary corrective action for assigned staff.
• Determines workload balance and distributes volume of work among staff.
• Understands and manages labor relationships.
• Acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.

Financial Management

• Develops, implements, monitors and maintains a realistic, cost-effective annual budget and manages productivity within the department.
• Manages and identifies strategies to ensure efficient use of staff, supplies, and capital equipment.
• Safeguards the integrity of the department's financial resources.
• Ensures strategies in planning for resource management, operational, and capital budgets.

Required Qualifications

• Bachelor's degree in nursing
• 3 to 7 years of clinical experience

Preferred Qualifications

• Master's degree
• 2 to 5 years of leadership experience
• Current BLS certification from the American Heart Association
• Current BLS certification from the American Red Cross
• Allina in-house BLS training (within 30 days)
• American Nurse Credentialing Center Certification preferred