RN Nurse Navigator-Care Management Collierville

About the role

This role supports care management activities and value-based care initiatives for ambulatory services, specifically within the medical group. Performs all duties as assigned.

Responsibilities

• Collaborate and participate in Baptist Medical Group’s care management and value-based care initiatives.
• Provide education to patients and caregivers regarding self-management of health care conditions that are appropriate based on language, cognitive abilities, literacy levels, patient preferences, and readiness for change.
• Facilitate the transition of patient care from inpatient settings such as hospitals, rehabilitation facilities, and skilled nursing facilities back to the patient’s home or community setting.
• Develop a comprehensive, collaborative care plan, based on the provider’s treatment plan.
• Assist patients with care coordination needs, including provider referrals, medication refills, appointments, and preventive screenings, as appropriate.
• Promote patient adherence to provider recommendations and treatment plan.
• Collaborate with providers to strengthen clinical documentation and support risk adjustment initiatives.

Experience

Required: 3 years of nursing experience on current unit or in specialty area.

Preferred: Experience with care coordination, case management, or utilization review processes.

Education

BSN or equivalent years of nursing experience.

Skills

Required:

• Strong analytical and data management skills.
• Comfortable seeking direction and assistance from appropriate resources.
• Ability to communicate effectively verbally and in writing.
• Proficient ability to use a computer and electronic medical record.
• Comply with all HIPAA regulations to maintain patient, team member and employer confidentiality.
• Customer service oriented, friendly, cheerful, helpful and cognizant of patient needs.
• Ability to work independently and exercise clinical judgment in interactions with providers, payers, patients, and their families.
• Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.

Preferred:

• Familiar with scope of practice and licensure regulations.

Licensure

RN, BLS certification within 14 days of hire.