RN Manager - Family Medicine Center

Essential Responsibilities

• Accountable for clinical care and departmental performance and metrics.
• Supports strategic initiatives through establishing quality initiatives in patient care delivery that promote a culture of safety, civility and mitigates bias.
• Develops and updates performance improvement tools, productivity reports, fiscal status and quality statistics.
• Solves patient complaints in a timely manner in accordance with policy and in collaboration with support staff.
• Establishes and implements policies and procedures. Ensures compliance with all relevant regulatory bodies.
• Manages department budget and resources, and understands the organization’s financial processes.
• Aligns behaviors with OU Health values, serving as a role model for staff in professional practice.
• Represents for the OU Health nursing body, working closely with senior leadership and other healthcare professionals throughout the organization to ensure quality patient care.
• Serves as a resource for physicians and staff.
• Fosters an inclusive workforce where individual differences are valued and maximized to achieve OU Health’s winning aspiration.
• Effectively manages the selection, retention and performance of the team through coaching, providing real-time feedback, training and routine recognition practices.
• Develops the ability of others to perform and contribute to the achievement of the organization’s metrics.

Minimum Qualifications

• Education: Bachelor's Degree in Nursing required. Master's in Nursing preferred.
• Experience: 3 to 5 years of demonstrated leadership experience required (Charge Nurse, Educator or other leadership development preparation).
• Licenses/Certifications: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)) with established residency within 6 months. Basic Life Support (American Heart Association) certification required upon hire. Nursing specialty or leadership certification(s) preferred.

Knowledge, Skills And Abilities

• Knowledge of academic medical center structure, service-line structures, institutional governance and hierarchy of decision process.
• Skills in planning, coordinating and measuring departmental activities.
• Demonstrated business acumen and managerial functions such as experience with performance improvement tools, using metrics to drive decisions, maintain a budget, report writing and solve practical problems.
• Ability to leverage resources, including technology, to manage multiple competing priorities and deliver on organizational goals.
• Knowledge of industry standards to aid strategic decisions, problem solve and calculate risk.
• Ability to think creatively and strategically to successfully mediate with individuals/groups.
• Cognizant of unconscious and systemic bias in care delivery and business operations.
• Demonstrated ability to overcome obstacles to cooperation and to foster harmonious relations.
• Ability to maintain integrity and trust among leadership and staff.
• Proven ability to lead and motivate individuals, groups/cross-functional teams and provide project management support.
• Strong written and oral communication skills characterized by candor, openness, integrity and ability to be diplomatic.

Benefits

OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.