RN House Supervisor

About the role

This is a full time position working as an RN House Supervisor at Western Arizona Regional Medical Center.

Responsibilities

• Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
• Makes sure the hospital census is monitored, admissions, discharges, and transfers are coordinated, and optimal bed utilization is ensured.
• Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
• Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
• Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
• Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
• Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
• Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
• Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
• Celebrates hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
• Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
• Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
• Maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Ace of Associate Degree or higher in Nursing required.
• One to two years of related experience in the profession required.
• One to two years of previous leadership experience preferred.

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required.
• BLS - Basic Life Support required and ACLS - Advanced Cardiac Life Support required.

Western Arizona Regional Medical Center

Western Arizona Regional Medical Center is your community healthcare provider, a 139-bed acute care facility offering the residents of the greater Bullhead City community inpatient, outpatient, diagnostic imaging, dialysis, medical, surgical and emergency services. We are home to the area's largest intensive care unit (ICU/PCU) as well as an active OR and wound care clinic. Our Team’s dedication to patients, families, and the community sets us apart. We are 400+ healthcare professionals strong. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home. We are seeking team players who are passionate about providing top-notch patient care.

About our community

Known as Arizona's west coast located along the Colorado River with views of the Black Mountain Ridge, Bullhead City captivates with year round sunny blue skies and all its natural beauty. Bullhead City is a family oriented community established in the 1940’s that has quickly transformed into a year round vacation community. Boasting over 300 sunny days a year, water sports, fishing, and golf are regularly enjoyed. Enjoy the perfect mix of fine dining, live entertainment, and outdoor activities with Las Vegas, Lake Mead National Recreation Area, Lake Havasu and Laughlin NV all a short drive away.