RN Field Clinical Care Coordinator

Primary Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members

Required Qualifications

• Current and unrestricted independent licensure as a Registered Nurse in the state of MA
• 2+ years of clinical experience
• Intermediate level of proficiency with MS Office, including Word, Excel and Outlook
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Ability to travel in assigned regions to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices (to cover Lawrence, Methuen, Haverhill, Andover, Dracut, and surrounding cities)
• Access to reliable transportation & valid US driver's license
• Ability to transition from office to field locations multiple times per day
• Ability to navigate multiple locations/terrains to visit employees, members and/or providers
• Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.)
• Demonstrated ability to work in fast-paced environments