RN -Endocrine & Thyroid-Part Time

About the role

Performs clinical support duties for the providers in a medical practice setting while working at the top of licensure to facilitate patient care. The role of the RN is to effectively and efficiently act as a clinical liaison and resource for Medical Assistants and other clinical staff. The RN will engage patients to assist in coordination of care for continuous high-quality outcomes. Functions as point person to triage patient issues and concerns. The RN promotes and models effective communication to all staff, providers and patients. This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Responsibilities

• Fosters positive relationships between clinical staff and providers, supporting a constructive and professional work environment.
• Provides input to practice manager and medical director with workflow development specific to practice needs.
• Participates in Performance Improvement activities.
• Acts as Preceptor; assists in training and onboarding of staff if needed.
• Able to triage patients over the phone or in person to determine appointment need; assists patients who walk in and need immediate assessment.
• Engages a provider for any emergency management of a patient’s condition.
• Works collaboratively with the access center to receive urgent patient phone calls; responsible for monitoring and answering urgent phone line.
• Provides one‑on‑one education for patients related to disease management.
• Serves as a clinical resource for other staff.
• Maintains accurate EHR; includes documentation from outside sources for up‑to‑date medical records.
• Collaborates with team members to address patient medical concerns, assure quality outcomes, and achieve optimal health maintenance.
• Assists support staff with clinical concerns; assigns tasks to support staff as needed and ensures staff at appropriate level of licensure complete tasks.
• Works collaboratively with Practice Leadership to guide support team.
• Communicates directly with patients regarding test results and plan of care within scope of RN license and expectations of designated Physician Practice protocols.
• Attends staff meetings/in‑services.
• Provides clinical coverage as necessary; flexible to work at other locations as needed.
• Performs other duties as assigned.

Requirements

• Current CPR/BLS certification.
• Current unrestricted Registered Nurse license in the state of Maryland.
• BSN preferred.
• 2‑3 years of experience in a medical practice or clinic setting.
• Demonstrates in‑depth knowledge of established standards for patient care.
• Effective interpersonal skills towards diverse patient population.
• Effective verbal and written communication.
• Leadership, decision‑making, and problem‑solving abilities.
• Knowledge of infection control and EOC standards.
• Strong organization skills with ability to prioritize and multi‑task.
• Ability to triage patients in person or over the phone and determine urgent vs. non‑urgent/emergent need.
• Must abide