RN Director of Clinical Services

Overview Lead Clinical Excellence. Deliver Compassionate Care. Transform Hospice Services. We are seeking a Director of Patient Care Services who reports to the AVP of Operations and is responsible for maintaining a high performing hospice program including managing, overseeing and directing patient care activities to ensure the delivery of quality patient care for assigned markets. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies. Key Responsibilities Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment for assigned markets.Responding to phone referrals/inquiries in a timely, professional and compassionate manner, including triage of medical concerns within scope of practice.Preparing for, serving on and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.Acting as a role model and providing high interaction with new hire clinicians during hospice visits. Education/Experience About You Graduate of accredited school of nursing; bachelor’s degree in nursing preferredAt least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting.Minimum of one year management experience preferred.In instances where state-specific requirements differ, state rules apply and supersede these requirements (see state-specific section) License/Certification/Agreements Current Registered Nurse licensure in state of residence and requested employmentNursing Licensure Compact (NLC) LicensureCPR CertificationValid driver’s license with acceptable Motor Vehicle Record, daily access to reliable insured vehicle, and current automobile insurance We Offer Benefits For All Associates (Full-Time, Part-Time & Per Diem) Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund Additional Full-Time Benefits Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to lead compassionate care initiatives and transform the hospice experience for patients and families. Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace ReqID: 2026-145218 Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: SouthernCare