RN Clinical Manager - Med Surg

About the role

The Clinical Manager is responsible for the day-to-day shift operations in the Ortho Spine Department. They manage human resources at the unit level in a cost-effective manner. They promptly and fully investigate and resolve complaints of patients, visitors, staff, and physicians, advising management/administration appropriately. They demonstrate an ability to respond and provide direction in changing workload during crisis and emergency situations. They accept responsibility for helping employees understand difficult administrative decisions.

Responsibilities

• Provides leadership of the staff related to care of the Medical - Surgical patient and associated orthopedic surgery protocols and medication.
• Obtains information and interpret information in terms of the patient’s needs.
• Demonstrates knowledge of growth and development. Understands the range of treatment needed as appropriate to the ages of the patients served.
• Participates in the management of human resources through assisting, evaluating, counseling, and hiring of staff.
• Aids and edits payroll reports.
• Ensures that a current criteria-based job performance standard and applicable competencies exist for each member of the staff.
• Ensures timely completions of performance evaluations for annual, probationary and interim evaluations.
• Facilitates the appropriate completion and timely submission of Human Resource documentation.
• Appropriately counsels and disciplines staff in a timely manner.
• Interviews and hires staff.
• Counsels and disciplines staff in a timely manner.
• Coordinates timely attendance at hospital orientation and all mandatory continuing education programs for employees.
• Regularly attends nursing leadership meetings and takes personal responsibility for the quality and integrity of nursing administration.
• Regularly participates and completes special projects.
• Maintains current records on all employees at unit level to include yearly certification, current licensure, evidence of continuing education and compliance with unit competencies.
• Maintains an open communication with staff on organization, national health care and professional issues.
• Promotes sound staffing practices by optimizing the utilization of human resources keeping in line with established bench marking and acuity data.
• Utilizes individual patient classification system which predicts nursing care requirements by shift, and maintains documentation to discern trends and patterns of nursing care delivery by shift and staff mix in the daily staffing of the unit.
• Supports all hospital programs to include, but not limited to, risk management, safety, infection control, patient satisfaction thru committee memberships, project team memberships, etc.
• Performs the staff scheduling function (Balanced schedule and submitted on time).
• Facilitates unit work flow and teamwork. Ensure breaks are taken as scheduled (Break log initials & signature).
• Acts to facilitate interdepartmental interactions.
• Demonstrates effective problem-solving.
• Assists in the completion of standards of care, policies, and procedures are appropriate and current and that they have been reviewed with all staff members.
• Aids in the development and accomplishment of department long and short term goals.
• Aids in the controls and monitor of supply costs to achieve flexed budgeted costs on a quarterly basis.
• Identifies areas of cost savings through labor and supply utilization efficiencies and communicates suggestions to Director.
• Aids and edits payroll reports.
• Maintains personal current knowledge and expertise in the specialty field of the department, and of regulatory agencies.
• Aids in the development of a department strategic plan.
• Facilitates and supports the organizational strategic plan.
• Integrates PI into daily operations.
• Utilizes PI philosophy in developing strategic directions.
• Obtains feedback on a regular basis from others within own and other departments.
• Collaborates with Director on mechanisms for improvement.
• Communicates self and staff concerns through proper written and verbal channels and utilizes problem solving skills to suggest mechanism for correction.
• Assists in communicating, cooperating, and performing related duties with other members of the hospital staff in a courteous and efficient manner to contribute to the overall hospital goals and objectives.
• Acts as a team member within the department and within the organization.
• Demonstrates effective, positive, and responsible relationships with patients, families, medical director & key physicians, employees, management & administration, and related outside agencies.
• Assures timely follow up of patient, family, staff; and physician concerns after consultation with the Director and communicates outcome to Director.

  Qualifications

  • Current California RN License.
  • Associates Degree in Nursing or Advanced.
  • Current American Heart Association BLS certification (maintain current at all times).
  • Current American Heart Association ACLS(maintain current at all times).
  • Minimum of 3 years clinical experience.
  • Demonstrated clinical competence and leadership skills.
  • Demonstrated ability to present self in positive and professional manner.
  • Preferred: Bachelor’s Degree or higher.
  • Previous management experience.