RN - Clinical Care Manager

Classification: Exempt

Schedule: Full Time

Reports to: Health Services Director

About the role

Touchmark on West Prospect is Appleton’s leading full‑service senior living community, dedicated to enriching the lives of residents through exceptional care, hospitality, and meaningful relationships. The RN Clinical Care Manager provides clinical leadership and oversight for Assisted Living and Memory Care neighborhoods, combining hands‑on nursing expertise with leadership responsibilities.

Why You’ll Love This Role

• Make a direct impact on the quality of care residents receive.
• Serve as a clinical resource for residents, families, and the Health Services team.
• Combine hands‑on nursing with clinical leadership.
• Develop and mentor nurses, medication aides, and caregiving team members.
• Work collaboratively with a leadership team committed to exceptional senior care.

Responsibilities

• Provide clinical leadership and oversight to ensure residents receive high‑quality, person‑centered care.
• Assess residents and monitor changes in health status, completing appropriate documentation and follow‑up.
• Develop, review, and update resident service plans based on current clinical needs.
• Coordinate resident care with physicians, providers, families, pharmacies, and other health‑care partners.
• Oversee medication management and ensure physician orders and service plans are followed.
• Provide medications, treatments, and direct nursing care when clinically necessary.
• Support pre‑assessments, new resident move‑ins, and transitions between levels of care.
• Monitor clinical documentation for accuracy, completeness, and regulatory compliance.
• Provide clinical guidance, education, delegation, and training to Health Services team members.
• Observe care delivery and identify opportunities to improve resident outcomes and clinical practices.
• Participate in quality improvement, infection prevention, and regulatory compliance efforts.
• Serve as a trusted clinical resource for residents and families.

Requirements

• Current, unencumbered Wisconsin Registered Nurse license.
• Four or more years of nursing experience, preferably with older adults in senior living, assisted living, memory care, or a similar health‑care environment.
• Previous leadership, clinical oversight, or supervisory experience preferred.
• Strong resident assessment and clinical decision‑making skills.
• Knowledge of medication management and senior care practices.
• Understanding of applicable assisted living regulations and clinical compliance.
• Ability to coach, educate, and provide clinical direction to nursing and caregiving team members.
• Excellent communication skills with residents, families, providers, and team members.
• Compassion for older adults and a commitment to person‑centered care.
• CPR/AED and First Aid certification as required.

Benefits

• Competitive compensation.
• Paid time off (including holidays).
• Health, dental, and vision insurance plans for employees and eligible dependents.
• Education assistance.
• Bonus and retirement plans.
• Health care, dependent care, and commuter Flexible Spending Accounts.
• On‑Demand Pay to access earnings as you earn them.
• Employee Assistance Program.
• Supplemental insurance options.