RN, Case Manager Sun-Wed

About the role

When you join the Chapters Health Team, you're joining a mission. We're dedicated to providing top-notch patient care and exceptional customer service in our communities every day. Our employees are the heart of our success.

Responsibilities

• Assesses and identifies patient/family needs, utilizing the nursing process, and coordinating the Plan of Care with the Interdisciplinary Team (IDT).
• Provides clinical, palliative, and supportive care to the patient/family unit to keep the participant in their home environment as long as possible.
• Documents patient/family contact information in the EMR and communicates with the IDT.
• Completes initial and semi-annual assessments for all Company services, explaining services to patients/families and addressing their needs.
• Communicates frequently with other members of the IDT, documents clinical communications using SBAR, discusses potential needs with after-hours staff, and develops strong relationships with case managers, physicians, etc.
• Participates in daily IDT collaboration meetings, presents concise and pertinent oral and written reports to IDT, and respects and encourages input from all disciplines.
• Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals.
• Attends to patient care provided by Community Health Workers and Home Health Aides as requested.
• During emergencies, may be required to report to work at designated locations to ensure continuity of services.

Qualifications

• Current license as RN in the state where the employee will be working.
• Minimum of one (1) year nursing experience; hospice or hospital experience preferred.
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy.
• Reliable transportation to meet visit schedule.
• Ability to use equipment with visual and auditory mechanisms.
• Ability to effectively communicate in English (verbal and written).
• Ability to visit Participants in their homes for assessments.
• Ability to perform the essential functions and physical requirements of the job with or without reasonable accommodation.
• Active BLS for healthcare professionals from the American Heart Association or Red Cross.

Skills

• Satisfactorily complete competency requirements for this position.
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Benefits

Compensation range: $60,058.27 - $90,087.92. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.