RN Case Manager Experienced (IKC)
About the role
This is a hybrid/remote, field-based role requiring a dedicated home office and the ability to travel to meet business and patients' needs, including nephrology partner meetings. Though primarily remote, it may require the RN Case Manager to be in the field 1-2 days/week in an assigned territory. Coverage includes Orlando and surrounding areas. Territory assignments may change based on business needs.
Responsibilities
- Coordinate and facilitate quality, cost-effective care for ESRD and CKD patients, minimizing fragmentation of the healthcare delivery system.
- Provide coordination of care between the patient, family, physician, provider, and care teams, the community, and Regional Operations Manager.
- Integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease and end stage renal disease across the US each month.
- Develop and manage individualized care plans, coordinate services across interdisciplinary teams, and support patients through complex healthcare transitions.
- Assess patient needs and demonstrate knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes.
- Act as a change agent, demonstrating experience and effectiveness in change roles, and possessing knowledge and understanding of CQI techniques.
- Have previous experience in healthcare performance coaching and current CPR certification.
- Modify personal practice patterns to adapt to new/electronic processes and increased productivity expectations as it pertains to Capella implementation.
- Have basic computer skills and proficiency in MS Word and Outlook, with functional proficiency with DaVita specific clinical software programs, including Capella, within 90 days of employment.
- Have a home office with internet connectivity at minimum of 1MB upload and 1MB download speed required.
Qualifications
- A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree.
- Current Registered Nurse (RN) license in the state of practice required.
- Continuing education credits maintained as required by state of practice required.
- Minimum of five (5) years’ experience in clinical nursing required.
- Minimum of three (3) years’ experience in renal nursing preferred.
- Case management experience is strongly preferred, with demonstrated ability to assess patient needs, develop and manage individualized care plans, coordinate services across interdisciplinary teams, and support patients through complex healthcare transitions.
- Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred.
- Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes.
- Demonstrated experience and effectiveness in change agent role.
- Demonstrated knowledge and understanding of CQI techniques.
- Previous experience in healthcare performance coaching required.
- Current CPR certification required.
- Ability to modify personal practice patterns to adapt to new/electronic processes and increased productivity expectations as it pertains to Capella implementation.
- Current driver’s license in state employed with positive driving record and able to meet requirements of insurance coverage required.
- Basic computer skills and proficiency in MS Word and Outlook required.
- Functional proficiency with DaVita specific clinical software programs, including Capella, required within 90 days of employment.
- Home office with internet connectivity at minimum of 1MB upload and 1MB download speed required.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Pay
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage, and a broad range of other benefits.
Schedule
Monday - Friday
Flexibility is required to accommodate patient needs and nephrology partner availability.