RN CASE MANAGER -

About the role

Job Type : Full Time

Overview: Being a RN CASE MANAGER at UNM Hospital offers opportunities for professional growth through specialized training and a Clinical Advancement Program, the ability to work at New Mexico's only Level 1 Trauma Center, and involvement in a supportive academic medical center environment with a diverse patient population from throughout the State and from surrounding states. Many of the services provided at UNMH are the only services available in the state.

Success Profile: Nurses are recognized for excellence through programs like the DAISY Award for nurses who go above and beyond for patients and their families. You can help improve nursing practice by participating in shared governance, councils, and task forces. As an academic medical center, we have students from a variety of disciplines and you will have the opportunity to teach as well as learn and grow professionally. We have been recognized nationally for our educational, professional growth and development opportunities.

In our own words: UNMH as a whole has supported my role by helping mold me into the nurse I am today because of the educational aspect of the teaching hospital. I believe that is very important, especially as a new nurse or a new graduate.

Responsibilities

• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
• IDENTIFICATION - Identify appropriate patients within designated specialty area requiring patient case management interventions by utilizing established procedures including census review, risk screens, and referral
• DATA - Perform assessment, data collection, obtain, review, and analyze information in collaboration with the patient, family, significant others, health care team members, employers, and others as appropriate
• ASSESSMENT - Assess the patient's clinical, psychosocial status and current treatment plans
• NEEDS - Assess the patient/family/significant others needs in relation to the medical diagnosis and treatment and resources; provide treatment options, financial resources, psychosocial needs, and discharge planning in collaboration with appropriate resources
• ORDERS AND REFERRALS - Obtain necessary orders from physicians to initiate home health referrals, home infusion medications and supplies, oxygen and equipment; coordinate referrals for oxygen and equipment
• REPORTS & RECORDS - Maintain computer-based tracking system and compile required reports and records
• COLLABORATION - Develop collaborative relationships with other departments/services and community health care agencies facilitating and supporting quality care in area of clinical expertise; act as a resource on complex patient care activities
• GOALS - Assist the patient, family, significant others to set patient-centered goals for individual patient, family, and significant others in collaboration with physicians, staff RNs and other health care team members
• PLAN OF CARE - Develop comprehensive multidisciplinary plan of care effectively utilizing tools and resources
• DISCHARGE PLANNING - Conduct timely discharge planning by anticipating patient needs in collaboration with physicians, staff RN's, and other health care team members
• VARIANCES - Intervene when variances occur in patient individualized treatment plan
• RESOURCES - Coordinate and evaluate the use of resources and services in a quality-conscious, cost effective manner and collaborate with appropriate providers to ensure effective, quality outcomes
• INTERVENTIONS - Monitor and evaluate short-term and long-term patient responses to interventions in collaboration with quality assurance and utilization review, maintaining interdependent follow-up as necessary
• VARIANCE - Review variance from standardized protocols of care with health care team members and implement resolution strategies
• TREATMENT CONFERENCE - Facilitate and/or participate in conferences providing ongoing evaluation of interdisciplinary dynamics, goals attainment and treatment management
• EDUCATION - Ensure and/or provide instruction to the patient and family based on identified learning needs; assess patient/family knowledge, health status expectations, and locus of control
• INFORMATION - Assist with development of activities and methods to ensure information is articulated and disseminated to appropriate members of the health care team
• CONTINUITY OF CARE - Collaborate with the health care team to ensure continuity of patient care throughout all health care settings; promote effective communication among health care team members including the patient, family, and significant others
• MEETINGS - Participate in team meetings when indicated or as directed
• CARE PLAN - Incorporate recommendations and/or services of interdisciplinary team members in the care plan
• COMMUNICATION - Use interpersonal communication strategies with individuals as well as groups of patients, families, significant others, and staff to achieve expected outcomes and patient/family and health care team satisfaction
• DOCUMENTATION - Provide routine verbal and written documentation for the initial assessment and progress of the patient to other members of the health care team in a timely manner
• ORIENTATION - Participate in orientation, continuing education of staff RN's and other health care team members as appropriate
• QUALITY - Participate in continuous quality improvement activities by evaluating patient care systems that may include standards, protocols, and documentation
• COMMITTEES - Attend meetings and represent department or Hospitals within Hospitals related committees or the community, as assigned by supervisor
• DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
• MEDICATION - (UPC and CPC Only) Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
• PATIENT CARE - (UPC and CPC Only) Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions

Requirements

Education: Program Graduate

Experience: 1 year directly related experience

Qualifications

• Education specialization: Nationally Accredited Nursing Graduate
• Nonessential: Bachelor's Degree
• Experience: Essential: 1 year directly related experience
• Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
• Credentials: RN in NM or as allowed by reciprocal agreement by NM
• Physical Conditions: Light Work

Benefits

• Full health/dental/vision with no deductible for full-time employees
• Retirement with up to 6% match
• PTO and 9 paid holidays
• Absurd shift differentials including up to 26% for weekend nights
• Sign-on bonuses and relocation assistance*

Location and Facilities

• Critical Care Tower
• Nursing at UNMH
• Advanced Practice Providers
• Diversity and Inclusion
• Living in Albuquerque
• Locations and Facilities

About Us

• Where learning and teachin