RN Care Manager - Summit Medical Group

About the role

This is a full-time opportunity and after a successful introductory period, this is a hybrid office/work-from-home position. The RN Care Manager provides individualized care to patients with complex, chronic medical conditions to ensure health care continuity for Summit Medical Group patients.

Responsibilities

• Identify SMG patients with the potential for high-risk complications and coordinate the appropriate treatment in conjunction with the patient and Care Coordination team.
• Develop and implement targeted strategies to improve overall patient health and quality of life outcomes.
• Cookordinate with SMG patient’s primary care provider, specialists, community resources, families, and care programs, to ensure comprehensive, holistic, person-centered approach to care.
• Provide patients with evidence-based education on chronic medical conditions.
• Conduct chart reviews, educate patient, and facilitate follow-up with provider to promote completion of age-appropriate preventive care procedures.
• Establish an environment of open communication, using motivational interviewing techniques to enhance patient’s motivation toward change.
• Establish collaborative relationships with referral sources, community resources and care providers.
• Act as an advocate for an individual's health care needs by identifying and communicating potential needs to the patient’s provider.
• Maintain security and privacy of patients by keeping patient care information confidential.
• Participate in required training and attend team, departmental, and organizational meetings.
• Monitor and improve quality of services provided to patients/caregivers through ongoing participation in team and departmental quality improvement activities.
• Update job knowledge by participating in educational opportunities that support the advancement of Care Coordination.
• Participate in the orientation and training of new staff as needed.
• Maintain strictest confidentiality both internally and externally.
• Adheres to expectations of the established corporate compliance plan.
• Actively participates in site-level Quality Improvement Activities.

Qualifications

• Associate or bachelor’s degree in Nursing from an accredited college or university (required).
• Bachelor of Science in Nursing (Preferred).
• Minimum 2 years of experience in clinical or administrative role in medical organization.
• Prior experience in care management, disease management, population health management, or other related healthcare environments, preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of chronic medical conditions and evidence-based practices.
• Experience in healthcare coordination and patient advocacy.

Benefits

• Employee Wellness Program with discounted monthly insurance premiums.

Pay

The salary range for this position is $45,000 - $60,000 per year, depending on experience and qualifications.

Schedule

This is a hybrid office/work-from-home position.

Benefits

• Employee Wellness Program with discounted monthly insurance premiums.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of chronic medical conditions and evidence-based practices.
• Experience in healthcare coordination and patient advocacy.

Company Information

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com.

Equal Opportunity Employer

Summit Medical Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. We are dedicated to fostering a diverse and inclusive workforce and encourage applications from all qualified individuals.