RN-Administrator on Duty, PRN, Days

About the Role

Serves as Chief Administrative Officer in the absence of Hospital Administrative Staff. The role interfaces with all departments to solve problems when Administration or appropriate management is unavailable. Demonstrates superior and effective communication skills.

Responsibilities

• Makes rounds on all units to support nursing and help problem solve by coaching and mentoring Charge Nurses and staff RNs.
• Obtains report from the Charge Nurse on each unit regarding staffing, hospital falls, AMA's, patient complaints, and other problems. Coaches and mentors Charge Nurses to proactively solve issues.
• Works with the Resource Staffing Department to stabilize core staffing levels throughout the hospital.
• Collaborates with the Customer Service Department to resolve customer service-related issues involving Nursing. Responds to and manages patient/family and physician complaints, resolves immediate issues, and documents incidents for follow-up with appropriate individuals (e.g., Nurse Manager, Director of Nursing, Administrator on call, Risk Management, or Customer Service).
• Refers inquiries of lost valuables to the Nurse Manager, Charge Nurse, or Director of Nursing in their absence.
• Works with an Administrator on call to resolve issues related to customer complaints, facility/intra-departmental issues, and disaster management.
• Coordinates bed management/diversion issues with the Administrator on call, Nursing Leadership, and Patient Placement Coordinators.
• Reviews all deaths for Medical Examiner/Coroner if appropriate. Reviews death certificates for completeness and follows up as needed. Handles related issues such as organ donation and autopsies.
• Works with Employee Health and Infection Control to enforce policies and procedures regarding patients and staff (e.g., blood/body fluid exposure, TB screenings).
• Serves as Planning Chief and temporary Incident Commander during disasters. Initiates the disaster beeper alert system.
• Collaborates with and directs Security on miscellaneous issues (e.g., trespass notices, inclement weather, release of bodies, patient watches).
• Works with Plant Operations and Engineering on facility issues (e.g., power outages, water line ruptures, elevator stoppages, fires, inclement weather).
• Assists Public Relations in meeting the needs of the news media regarding patient conditions and matters of public record.
• Acts as a resource and support to Nursing Management on policies and procedures (e.g., drug diversion, fitness for duty, human resource issues, legal, clinical, MD issues).
• Collaborates with Administration and Risk Management to address sensitive legal and clinical situations in a manner consistent with hospital policies.
• Acts as a resource for screening and initiating the ethical consult process.
• Manages critical personnel issues in the absence of appropriate management (e.g., fitness for duty, insubordination, sleeping on duty, theft, possession of a firearm). Ensures employees are treated according to personnel policies and documents incidents for follow-up.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Nursing.
• Three (3) years of Nursing experience. Five (5) years preferred.
• In lieu of a BSN, a nursing diploma or Associate's Degree in Nursing may be considered if the applicant signs a Memorandum of Understanding agreeing to enroll in an accredited BSN or MSN program within one year and obtain the degree within four (4) years.
• Holds a current RN compact/multistate license recognized by the NCSBN Compact State or is licensed to practice as an RN in the state the team member is working.

Skills

• Superior and effective communication skills.

Schedule

Day shift (United States of America)