RN Administrator

RN Administrator / Director of Patient Services (DPS) New Haven Manor | Far Rockaway, NY Overview New Haven Manor is seeking an experienced RN Administrator / Director of Patient Services to lead both its Assisted Living Program (ALP) and Licensed Home Care Services Agency (LHCSA). This leader is responsible for regulatory compliance, clinical quality, staffing, and financial performance across the facility, and serves as the primary liaison with corporate and with external partners such as PACE and MLTC plans. This is a hands-on, on-site leadership role reporting to the corporate office. Key Responsibilities Facility and LHCSA Oversight Oversee clinical services, staffing, and financial operations for the ALP and LHCSAEnsure compliance with DOH, ACF, LHCSA, and CHRC regulationsAssess, develop, and update person-centered care plans for ALP residentsSupervise medication administration, conduct medication audits, and review documentation for accuracyEnsure a clean, safe environment for residents and staff Staff Leadership and Development Supervise clinical and LHCSA staff and lead daily morning meetings and huddlesLead recruitment, hiring, and onboarding to address staffing needsEnsure completion of monthly and quarterly in-services in partnership with corporateManage employee files, performance issues, and disciplinary actions with complete documentation Financial and Operational Management Manage the facility budget, P&L, payroll, overtime, and expenditure monitoringPrepare budget variance reportsManage bed holds and hospitalizations in line with facility policy and DOH regulationsOversee PNA distribution, cash handling, and resident accounts Quality Assurance and Survey Readiness Conduct QA checks and develop CQI plans based on findingsEnsure incidents and unusual occurrences are reported to DOH and logged for both ALP and LHCSALead emergency preparedness, fire drills, and evacuation trainingMaintain survey readiness at all times and review prior DOH surveys to prevent repeat deficienciesDevelop and implement corrective action plans as needed Communication and Reporting Serve as the main point of contact for corporate, including weekly calls, monthly in-person meetings, and trainingsReview census, staffing, incident, financial, and compliance reportsPartner with case managers on resident concerns, discharge planning, and care coordinationMaintain strong relationships with outside providers, PACE, and MLTC partners Compliance and Documentation Maintain complete records of care plans, training, incidents, audits, fire drills, hood cleaning, water testing, and vendor servicesStay current on regulatory updates affecting ALP and LHCSA operations Qualifications Active New York State RN license (required)Minimum 3 to 5 years of leadership experience in assisted living, ALP, LHCSA, or long-term careStrong working knowledge of NYS DOH regulations and survey processesExperience with budgets, payroll, and staff supervisionExcellent communication, organization, and problem-solving skills