RN Administrative Director, Operations (Home Health)

About the role

Our home health and hospice agencies are located throughout California, Hawaii, Oregon, and Washington, serving the entire community and offering personalized in-home care. We are seeking a leader to assume responsibility and accountability for assigned Home care location(s), overseeing all aspects of daily operations to ensure alignment with organizational quality, service, financial, and engagement goals.

Responsibilities

• Oversees the overall management of the Home Health Agency program
• Participates in the development of standardized clinical and business operations at the organizational level
• Provides oversight of the quality assurance and process improvement program in coordination with the organizational structure and goals
• Ensures timely and appropriate response to customer/family concerns, patient safety concerns, and clinical processes
• Facilitates communication to promote effective working relationships between all roles and positions internally and externally
• Provides strategic direction and oversees accountability for quality, safety, and patient satisfaction performance of the departments to achieve expected targets
• Collaborates with the director of quality/education to ensure alignment/monitoring and accountability to the annual education plan and clinical/non-clinical competencies
• Assists in assessment of ongoing educational needs home care location based on quality outcomes and comprehensive chart reviews
• Plans/monitors/maintains FTE, capital, and operational budgets
• Reviews systems, concerns, budgets, and goals with internal team, including cost reduction and revenue enhancement
• Hires, trains, supervises, and manages performance and discipline of all administrative and direct care employees and contract staff according to staffing ratios and productivity standards
• Conducts and supervises managers' yearly employee evaluations

Requirements

• Bachelor's Degree in nursing, business, healthcare, or equivalent combination of education/related experience
• Preferred Master's Degree
• Preferred Ten years' technical experience
• Preferred Five years' leadership experience
• Licensed Vocational Nurse, Registered Nurse, or Physical Therapy licensure in state of practice: Required
• Valid Driver's License (DL) and must be at least 21 years of age or older: Required

Qualifications

The ideal candidate will have a strong background in healthcare leadership, with experience in home health and hospice care. They will possess excellent communication and interpersonal skills, with the ability to facilitate effective working relationships between all roles and positions internally and externally.

Benefits

$15,000 Sign-On Incentive for eligible rehires and external hires that meet required qualifications and conditions for payment. Relocation is also offered.