RMSS - MEDICAL ASSISTANT

About the role

Mountain View Hospital is looking for a Medical Assistant to join our team!

Duties And Responsibilities

• Welcome patients by greeting them, in person or on the phone.
• Verify patient information by interviewing patient; reviewing and recording medical history and confirming purpose of visit.
• Prepare patients for health care visit by directing and/or accompanying them to the exam room; provides examination gowns or shorts; assists them to position themselves, arranges exam room, instruments, supplies and equipment.
• Ensure all related reports, labs and imaging are available in patient’s records prior to visit.
• Supports patient care by assisting providers during exam; draws up medications for injections; completes records by recording examination, treatment and test results.
• Relays treatment plan to checkout receptionist.
• Keeps exam room and injection station supplies ready by inventorying stock, placing orders and verifying receipt.
• Ensures that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectations.
• Adheres by staff to all policy and procedures.
• Reports monitoring and management of patient and staff incidents.
• Maintains strict quality control for procedures.
• Scans orders and lab results into electronic medical system, print and fax lab reports to ordering doctor.

Qualifications

• Education/Certification: Graduation from an accredited High school program or higher.
• Valid driver’s license.
• CMA course, Phlebotomy course and phlebotomy experience preferred.
• Experience with computers and office equipment, required.
• The ability to read and communicate effectively in English. Bilingual is a plus.
• Must understand medical terminology.
• General Math skills.
• Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker.
• Good communication skills, and ability to work well with others. Team player and flexible.
• Can work well under pressure and meet multiple and competing deadlines. Good customer service skills.
• Can recognize and understand the complexity and reflex-testing of laboratory complexity.