RMA (Route Management Assistant)

About the role

The RMA assists and reports to the Transportation Manager/Production Manager. The RMA assists in the management of everything that has to do with routing, collection and bin placements. The RMA is a seasoned and a proven responsible driver, who does all jobs assigned by the Manager to help make the collection run smoothly and maximize the pounds.

Responsibilities

• Check drivers in and out, including: Truck assignment, vehicle inspection, ensuring that drives have correct paperwork and promptly leave for their routes
• Sign bin keys in and out
• Run collection routes and pick up overflows as needed; may have a few regular routes assigned on a weekly basis, or may just run routes that are uncovered due to driver call out
• Training of Drivers as described in Planet Aid’s Driver Training Manual
• Audit drivers and routes
• Investigate theft; conduct internal/external investigations
• Verify that routes are being run as planned, bins fully emptied, and drivers are driving responsibly
• Fix bin issues in the field; replace locks and barcodes and other minor bin maintenance; replace bins on sites
• Attend to dumping and trash issues
• Assist the manager with routing; reroute collection routes and territories
• Monitor the truck tracking applications
• Ensure that the collection database is updated in a timely manner

Requirements

Education and Experience

• High School Diploma/GED and 3–5 years of truck driving; additional experience as a team leader is preferred
• Or the equivalent combination of education and experience

Language Skills

• Ability to read, analyze, and interpret general business documents
• Ability to effectively present information and respond to questions from managers, supervisors and employees
• Must be able to read, speak, write and understand Basic English
• Must have good interpersonal communication skills

Mathematical Skills

• Ability to calculate figures and amounts
• Ability to apply concepts such as fractions and percentages to practical situations
• Ability to apply concepts of basic algebra

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Other Skills and Abilities

• Must hold a valid driver’s license, be able to obtain a DOT medical card and meet company insurability standards for driving record
• Proficient in computer skills and applications such as Microsoft Office products (Word, Excel)
• Familiarity with database record keeping to record and track information, as well as other online applications such as mapping and routing tools (e.g., Route Savvy)
• Must be detail-oriented, self-driven, result-oriented and motivated to work without constant supervision
• Ability to prioritize workflow and adapt to changing requirements and priorities

Physical Demands

• Regularly required to talk or hear
• Frequently required to walk
• Occasionally required to stand and sit
• Regularly required to lift and/or move up to 75 pounds repetitively
• Specific vision abilities required: close vision, color vision, depth perception, distance vision, and ability to adjust focus

Work Environment

Truck/office/warehouse setting with some exposure to the elements. Planet Aid will provide PPE equipment such as safety shoes, gloves and any other clothing needed to perform jobs.