RIVERBOATS TICKET SALES AGENT – $17 PER HOUR

About the Role

Be a part of the Riverboats at the Gateway Arch team by working as a cashier in ticket sales, the Riverboat Gift Shop, or concession sales. As a Riverboat cashier you will get to experience participating in daily sightseeing cruises and specialty cruises up and down the Mississippi River.

Responsibilities

• Always have a positive, friendly, and approachable demeanor while having fun.
• Continually exceed guests’ expectations by always having a guest-first attitude.
• Be prompt and accountable when scheduled to work.
• Follow the dress code by wearing your uniform.
• Maintain an alert, professional appearance even when not actively engaged in guest transactions.
• Possess a friendly and guest service attitude while selling event tickets, working in the gift shop, and operating the riverboat concessions.
• Maintain a clean and organized work station.
• Ensure work location remains fully stocked throughout shift.
• Assist with stocking and restocking supplies as necessary in the gift shop, dry storage, coolers, etc.
• Engage incoming and departing guests in a warm, genuine, and friendly manner, answer guest inquiry line, provide directions, and help maintain cleanliness and organization of dock when working as a greeter.
• Perform side work duties such as setting up dining area on boat, refilling condiments, rolling silverware, cleaning dock, replenishing concessions, and cleaning menus.
• Maintain knowledge of pricing, menu items, and general cruise information.
• Monitor and work to achieve daily, weekly, and monthly sales goals at all Points of Sale.
• Act as runner on dinner and specialty cruises when necessary.

Requirements

• Must be at least 16 years of age.
• Must pass drug and alcohol screening (to include THC).
• Must pass background check.
• Must pass math proficiency questionnaire (located on employee application).
• Willing to work on a moving vessel in water and outdoors (hot and cold environments).

Skills and Abilities

• Exceptional guest service skills.
• Proper cash handling and credit card skills.
• Ability to learn ticketing computer and cash register.
• Excellent communication and presentation skills.
• Ability to learn pricing, menu items, and general cruise information.
• Able to carry/lift up to 50 lbs.
• Able to work in a standing position for 3 continuously and up to 9 hours per day.
• Ability to continuously carry trays/plates up and down stairs.
• Able to bend and stoop.

Pay

$17.00 hourly.

Benefits

Employees must work at least 15.5 hours per week and be in good standing to be eligible.

• FREE Metro Transit pass (unlimited rides on MetroLink and MetroBus).
• FREE parking on Riverfront Levee.
• Eligible to earn paid time off after 180 days.
• Discount at Arch Café.
• Discount at Paddlewheel Café.
• Discount at Arch Store.
• 2 St. Louis Riverfront Cruise tickets.
• $500 Hiring Incentive:
  • 1st payment - $150 following successful completion of 30 days of employment.
  • 2nd payment - $150 following successful completion of 90 days of employment.
  • 3rd payment - $200 following successful completion of 150 days of employment.