Guest Service Agent (7am-3pm, 3pm 11pm) - Part-Time $17-$18/hour
Concord Hospitality Enterprises · Chandler, AZ · 2 wk ago
On-siteCustomer ServicePart-time
Key Responsibilities
- Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels.
- Maintain a clean and organized laundry area.
- Process credit card transactions.
- Handle phone system, reservations, and guest inquiries.
- Perform check-in and check-out procedures.
- Verify, balance, and review hotel room availability and transactions.
- Prepare folios for departing guests.
- Maintain lobby appearance and assist with breakfast if needed.
- Monitor hotel safety and emergency procedures during the night shift.
Qualifications
- Previous hotel front desk or hospitality experience preferred.
- Strong attention to detail and organizational skills.
- Dependable, responsible, and able to work independently.
- Professional and customer-service oriented.
Benefits
- Competitive wages
- Medical, dental, and vision plans
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Discounted room rates at Concord-managed hotels
- Tuition assistance
- Training, development, and career advancement opportunities