Night Guest Service Agent (11pm - 7am) - Part-Time $17-$18/hour

Key Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels.
• Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Benefits

• Competitive wages
• Medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

About the Role

This role requires independence, attention to detail, and a proactive approach.

Schedule

Night shift

Pay

Competitive wages

Company Culture

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

Why Concord?

We are Concord!