Riverbed Systems Engineer SME

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule only if content present. The posting includes description, duties, requirements, qualifications (education), maybe skills. No explicit Benefits, Pay, Schedule. So we should not include those sections. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to preserve all substantive information. Let's parse content: - Opening paragraph: "Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Riverbed Systems Engineer SME to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally." - Then "Job Description" paragraph: "The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365." - Then "The SME Systems Engineer serves as the senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms across the enterprise environment. This role is responsible for engineering, administration, optimization, cybersecurity compliance, and lifecycle management of Riverbed technologies excluding SteelHead WAN optimization appliances." - Then "Duties And Responsibilities" list: bullet points (actually sentences separated by periods). We'll turn each into

• . List items: 1. Design, implement, and maintain secure, scalable Riverbed monitoring solutions across multiple classified and unclassified environments, ensuring compliance with enclave architecture and cybersecurity requirements. 2. Engineer and support integrations between Riverbed platforms and enterprise systems, including network, cybersecurity, IT service management (ITSM), SIEM, and other monitoring solutions to enhance operational visibility and performance. 3. Provide advanced Tier II/III technical support, performing system administration, performance tuning, root cause analysis, troubleshooting, and resolution of complex infrastructure and application issues across Windows and Linux environments. 4. Manage platform lifecycle activities including configuration management, software upgrades, patching, backup and recovery validation, change control processes, and system health monitoring to ensure operational reliability. 5. Analyze network, application, and endpoint performance data to identify trends, optimize system performance, reduce user-impacting incidents, and provide actionable recommendations to leadership and stakeholders. 6. Maintain compliance with DoD cybersecurity policies, STIG requirements, access control standards, vulnerability management processes, and Authority to Operate (ATO) documentation requirements. 7. Develop and maintain technical documentation, including system designs, data flow diagrams, standard operating procedures, engineering artifacts, operational runbooks, and executive-level reports. 8. Collaborate with network, cybersecurity, systems, and application teams to support incident response activities, resolve interoperability challenges, and ensure seamless integration of enterprise technologies. 9. Automate routine administrative and operational tasks through scripting and process improvements, leveraging tools such as PowerShell, Bash, or Python to improve efficiency and system consistency. 10. Serve as a technical advisor and liaison to government and contractor stakeholders, providing engineering expertise, mentoring junior team members, and briefing leadership on system performance, risks, and operational readiness. - Then "You MUST Have" list: bullet points. List items: - DoDD 8570 01-M IAT II, specifically CompTIA Security + - DoD TS/SCI clearance - Must be DoW 8140 compliant under the Work Role Code 451 – System Administrator - Advanced level. - Demonstrated ability in performance optimization and system engineering processes. - Advanced knowledge of: - TCP/IP, SNMP, NetFlow, sFlow - Application Performance Monitoring (APM) - Network Performance Monitoring (NPM) - Windows & Linux server administration - VMware or other virtualization platforms - Scripting (PowerShell, Python, Bash) - REST API integrations - Splunk, ServiceNow, or similar enterprise tools - SQL databases - Multi-enclave architecture support (NIPR/SIPR) We need to format as list items. The "Advanced knowledge of:" could be a heading? But we can include as a
• with sublist? Simpler: each bullet as
• . For the sub-items we can either include them as part of same
• separated by commas or semicolons. Probably better to keep as separate
• items under a sublist? But spec says use
  • for any list of duties/requirements/benefits. Could nest lists. We'll do a top-level
    for requirements, and inside for advanced knowledge we can have a nested
    . - Then "It’s GREAT If You Also Have" list: SCSA: SolarWinds Certified Systems Administrator (Not Required but highly desired); RCSA: Riverbed Certified Solutions Associate. (Not Required but highly desired). We'll include as list items. - Then "Education" paragraph: "Min 14 years with HS degree, 12 years with AS/AA degree, 10 years with BS/BA, 8 years with MS/MA, 5 years with PhD". We'll put as

    . - Then "Company Description" paragraph: description of Titan. We'll put as

    maybe under About the role? Actually we could have About the role section includes the introductory paragraphs about role and purpose. Company description could be separate section maybe "About the company". But spec only lists certain headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put company description under About the role or maybe not needed? It's substantive. We'll include in About the role. We need to decide sections: - About the role: include introductory paragraphs about Titan seeking, purpose of contract, role description (the SME Systems Engineer serves as senior technical authority...). Also company description maybe. - Responsibilities: the Duties And Responsibilities list. - Requirements: the "You MUST Have" list (including DoDD, clearance, DoW, demonstrated ability, advanced knowledge). Could also include education as Qualifications? Actually education is separate. We'll have Requirements for mandatory certifications/clearance/experience/knowledge. Qualifications for education and maybe desired certifications. - Skills: maybe we can include the advanced knowledge as Skills? But we already have advanced knowledge under Requirements. Could separate: Requirements = mandatory certifications/clearance/experience; Skills = technical skills (TCP/IP etc). Qualifications = education and desired certs. Let's structure:

    About the role

    Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Riverbed Systems Engineer SME to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally.

    The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

    The SME Systems Engineer serves as the senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms across the enterprise environment. This role is responsible for engineering, administration, optimization, cybersecurity compliance, and lifecycle management of Riverbed technologies excluding SteelHead WAN optimization appliances.

    Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service-Disabled Veteran Owned Business.

    Responsibilities

    • Design, implement, and maintain secure, scalable Riverbed monitoring solutions across multiple classified and unclassified environments, ensuring compliance with enclave architecture and cybersecurity requirements.
    • Engineer and support integrations between Riverbed platforms and enterprise systems, including network, cybersecurity, IT service management (ITSM), SIEM, and other monitoring solutions to enhance operational visibility and performance.
    • Provide advanced Tier II/III technical support, performing system administration, performance tuning, root cause analysis, troubleshooting, and resolution of complex infrastructure and application issues across Windows and Linux environments.
    • Manage platform lifecycle activities including configuration management, software upgrades, patching, backup and recovery validation, change control processes, and system health monitoring to ensure operational reliability.
    • Analyze network, application, and endpoint performance data to identify trends, optimize system performance, reduce user-impacting incidents, and provide actionable recommendations to leadership and stakeholders.
    • Maintain compliance with DoD cybersecurity policies, STIG requirements, access control standards, vulnerability management processes, and Authority to Operate (ATO) documentation requirements.
    • Develop and maintain technical documentation, including system designs, data flow diagrams, standard operating procedures, engineering artifacts, operational runbooks, and executive-level reports.
    • Collaborate with network, cybersecurity, systems, and application teams to support incident response activities, resolve interoperability challenges, and ensure seamless integration of enterprise technologies.
    • Automate routine administrative and operational tasks through scripting and process improvements, leveraging tools such as PowerShell, Bash, or Python to improve efficiency and system consistency.
    • Serve as a technical advisor and liaison to government and contractor stakeholders, providing engineering expertise, mentoring junior team members, and briefing leadership on system performance, risks, and operational readiness.

    Requirements

    • DoDD 8570 01-M IAT II, specifically CompTIA Security+
    • DoD TS/SCI clearance
    • DoW 8140 compliant under the Work Role Code 451 – System Administrator - Advanced level
    • Demonstrated ability in performance optimization and system engineering processes
    • Advanced knowledge of:
      • TCP/IP, SNMP, NetFlow, sFlow
      • Application Performance Monitoring (APM)
      • Network Performance Monitoring (NPM)
      • Windows & Linux server administration