Risk & Safety Specialist

About the Role

The City of Hillsboro is seeking a Risk & Safety Specialist who is detailed oriented, enjoys variety in their work, and delivers exceptional customer service! This new position is part of the Risk & Safety team in the Human Resources Department. This position plays a critical role in supporting the City’s risk and safety programs by performing records research and management, maintaining accurate information in our risk and safety database, facilitating the City’s DOT Drug and Alcohol Testing program, and delivering excellent customer service to employees and community members.

Duties and Responsibilities

• Support the workers’ compensation program by communicating with injured employees and their supervisors, coordinating light-duty assignments, maintaining claim documentation, and assisting with accept/deny and pay continuation timelines and EAIP submissions.
• Maintain and update the Risk Management Information System (RMIS) with claims documents, correspondence, invoices, payments, and notes.
• Aid in preparing quarterly and annual reports for City senior leadership, ensuring accuracy and timely completion.
• Manage the City’s Certificate of Insurance (COI) program in collaboration with the Risk and Safety Analyst by responding to requests, reviewing COI documents, assisting departments with their requests, and obtaining updated documents from vendors.
• Aid with insurance renewal for all lines of coverage including schedule reviews, insurance record maintenance, and related administrative tasks.
• Maintain contracts for Risk and Safety vendors, monitor contract timelines, and verify invoices for payment.
• Administer the City’s DOT Drug and Alcohol Testing Program and act as liaison with departments and the Third-Party Administrator/Consortium.
• Support safety compliance activities including OSHA log reporting, schedule required safety-related testing (e.g., hearing conservation, BBP, fit testing), and track Employee Health and Safety (EHS) program records, and ergonomic assessments.
• Coordinate security guard schedules with Facilities Managers for City facilities Hillsboro Civic Center and Shute Park Campus and verify invoices for payment.
• Schedule Emergency Response Team (ERT) meetings by maintaining agendas, minutes, and supporting monthly trainings.
• Respond to employee-related record requests such as loan forgiveness, reference checks, and law enforcement background inquiries; process personnel file releases in accordance with City policies and regulations. Serve as an intake point for employee and community concerns, documenting and routing inquiries appropriately.

Other Duties

Performs other duties of a similar nature and level as assigned. Successful Candidate Profile

Knowledge Required

• Risk management practices, workers’ compensation processes, and claims administration
• Occupational safety principles, ergonomics, and employee health and safety programs
• Records management standards, retention requirements, and confidentiality practices
• Insurance requirements, Certificates of Insurance (COIs), and vendor compliance
• DOT Drug and Alcohol Testing regulations and program administration
• Public-sector safety regulatory requirements, including OSHA reporting
• Administrative procedures, customer service standards, and office technology systems

Skills and Abilities Required

• Organizing and managing multiple tasks, deadlines, and priorities in a fast-paced environment
• Maintaining accurate databases and updating Risk Management Information Systems (RMIS)
• Preparing clear, accurate reports and documentation
• Communicating effectively with employees, supervisors, vendors, and community members
• Reviewing insurance documents for compliance with City requirements
• Processing invoices, maintaining contracts, and supporting vendor relationships
• Exercising sound judgment and maintaining confidentiality with sensitive employee and claim information
• Providing excellent customer service with empathy, professionalism, and clarity
• Interpreting and applying policies, regulations, and procedures related to risk, safety, and records management
• Working independently and collaboratively as part of a cross-functional team
• Analyzing information, identifying inconsistencies, and resolving issues effectively
• Communicating complex information in a clear and accessible manner
• BUILDING POSITIVE RELATIONSHIPS WITH EMPLOYEES, DEPARTMENTS, EXTERNAL PARTNERS, AND THE COMMUNITY
• ADAPTING TO CHANGING PRIORITIES WHILE MAINTAINING ACCURACY AND ATTENTION TO DETAIL

Successful Candidate Profile

Knowledge of: Risk management practices, workers’ compensation processes, and claims administration Occupational safety principles, ergonomics, and employee health and safety programs Records management standards, retention requirements, and confidentiality practices Insurance requirements, Certificates of Insurance (COIs), and vendor compliance DOT Drug and Alcohol Testing regulations and program administration Public-sector safety regulatory requirements, including OSHA reporting Administrative procedures, customer service standards, and office technology systems

Skills and Abilities Required

• Organizing and managing multiple tasks, deadlines, and priorities in a fast-paced environment
• Maintaining accurate databases and updating Risk Management Information Systems (RMIS)
• Preparing clear, accurate reports and documentation
• Communicating effectively with employees, supervisors, vendors, and community members
• Reviewing insurance documents for compliance with City requirements
• Processing invoices, maintaining contracts, and supporting vendor relationships
• Exercising sound judgment and maintaining confidentiality with sensitive employee and claim information
• Providing excellent customer service with empathy, professionalism, and clarity
• Interpreting and applying policies, regulations, and procedures related to risk, safety, and records management
• Working independently and collaboratively as part of a cross-functional team
• Analyzing information, identifying inconsistencies, and resolving issues effectively
• Communicating complex information in a clear and accessible manner
• Building positive relationships with employees, departments, external partners, and the community
• Adapting to changing priorities while maintaining accuracy and attention to detail

Job Qualifications/Requirements

• Associate’s degree in risk management, human resources, business administration, occupational safety and health, or a related field; and two years of experience in records management, risk management, occupational safety, or a related field; or an equivalent combination of education and experience that enables successful performance in the role.
• License(s) / Certifications: Valid, current Driver's License and safe driving record.

Work Environment/Physical Demands

• Works primarily in an indoor office environment, but also outdoors in the field, exposed to the weather
• Due to the nature of the work a Criminal Justice Information System (CJIS) clearance is required.

Positions in this class typically require:

• Reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions with or without reasonable accommodation
• Light Work: Exerting up to 20 pounds of force occasionally (up to 1/3 of workday), and/or up to 10 pounds of force frequently (1/3 to 2/3 of workday), and/or a negligible amount of force constantly (2/3 or more of workday) to move objects. Physical demand requirements are in excess of those for Sedentary Work

Incumbents may be subjected to travel and environmental conditions

Application Limit

This recruitment will close after receiving 100 completed applications or on the posted closing date of June 28, 2026, whichever occurs first. Applicants are encouraged to apply early, as the posting may close without notice once the cap is reached.

Why Work for Hillsboro?

To learn more about our robust benefits package please click here.

Bilingual Incentive Pay Preference

Preference may be given to candidates who are bilingual in English and Spanish. Employees who demonstrate proficiency in Spanish, or in any language spoken by more than ten percent (10%) of City residents as identified by the most recent U.S. Census, may be eligible for a bilingual pay premium. To qualify, employees must successfully pass a City-administered fluency assessment. Eligible employees will receive a monthly premium equal to three percent (3%) of their regular base pay.

Commitment To Diversity

Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.