Risk Policy Specialist

Overview

The Risk Policy Specialist is an experienced individual contributor who combines deep investigative research expertise and strategic insight to support internal stakeholders, product growth, and high-profile clients. Operating with a high degree of autonomy, this role serves as a trusted subject-matter expert across multiple domains, including trust & safety, regulatory and policy trends, and the payments ecosystem.

What You'll Do

• Lead and conduct in-depth investigative research to support client deliverables, intelligence reports, proofs of concept, and ad hoc research requests.
• Evaluate, analyze, and synthesize information from diverse regulatory, and open sources to provide clear narratives regarding platform risk and emerging abuse patterns.
• Serve as a senior reviewer for high-priority reports and data deliverables, editing others' writing in keeping with organizational style to ensure accuracy, clarity, and actionable insights.
• Partner closely with Data Integrity teams to map new risk networks and conduct ongoing network integrity checks to ensure data accuracy.
• Perform comprehensive legal and regulatory research across a wide variety of high-risk subject areas and jurisdictions (e.g., healthcare, telemedicine, financial services, gambling, adult content).
• Decisively answer internal analyst questions, provide final risk decisions for clients, and serve as a central point of contact for complex, high-risk escalations.
• Help design, build, and maintain internal knowledge bases and team-specific resource libraries with an emphasis on usability and consistency.
• Act as a subject-matter expert for payments-related risk, including payment facilitation models, merchant risk, evolving fintech/regulatory expectations, and social media and e-commerce platforms.
• Track and interpret regulatory, enforcement, and industry developments, integrating insights into team resources, training materials, and workflows.
• Represent the Research function in internal and external meetings, advising Sales and Product teams on ecosystem trends, product opportunities, or policy limitations.
• Mentor and support junior researchers, analysts, and specialists through formal peer review, coaching, and the development of training materials.

What You'll Bring

• Typically 4+ years of experience in research, legal compliance, risk operations, intelligence, or a related field.
• Advanced written and verbal communication skills, with a proven ability to adjust complex writing for diverse audiences (from internal analysts to executives and clients).
• Exceptional attention to detail, strong problem-solving skills, and the confidence to make definitive decisions under pressure.
• Proficiency with tools such as Google Workspace, Confluence, Microsoft Excel/Sheets, standard research or monitoring platforms, and common use AI tools.
• Exhibit a growth mindset by being open to feedback, embracing change, and collaborating effectively in a fast-paced environment.
• Experience with SQL for querying large datasets, data visualization tools (e.g., Tableau, Databricks), or Python.
• Hands-on experience utilizing advanced Open Source Intelligence (OSINT) techniques to uncover complex threat networks across social media and payments platforms.
• Prior experience with: traditional financial/fintech regulations, FDA/FTC compliance within the healthcare or pharmaceutical industries, or other regulated industries such as gambling, firearms, and tobacco.