Risk Operations Analyst

Accountabilities

• Manage operational risk workflows.
• Avoid and mitigate potential risks.
• Support the development of scalable processes that strengthen compliance and partner relationships.
• Evaluate businesses and merchants by assessing suitability, operational risks, and compliance considerations.
• Review and manage workflows related to regulatory, contractual, and partner risk requirements.
• Apply established policies and procedures while identifying opportunities to improve processes and operational efficiency.
• Analyze risk trends and provide insights to enhance detection systems, tools, and mitigation strategies.
• Collaborate with cross-functional teams to identify process gaps and recommend improvements.
• Support projects focused on optimizing risk assessment strategies, operational workflows, and internal tools.
• Communicate clearly with internal teams, customers, and financial partners regarding risk-related decisions and recommendations.
• Help scale operational processes while maintaining service quality, compliance standards, and risk controls.

Requirements

• Experience in risk management, compliance, or operations within a dynamic environment.
• Strong analytical and communication skills.
• Proven experience scaling operational processes and delivering measurable improvements.
• Strong ability to analyze data, identify trends, and use insights to influence business decisions.
• Experience collaborating cross-functionally on complex operational challenges.
• Ability to assess risks, make sound decisions, and manage high-impact situations with good judgment.
• Strong problem-solving skills with a customer-focused and solutions-oriented mindset.
• Ability to challenge existing processes and recommend meaningful improvements.
• Experience analyzing feedback patterns and translating insights into operational enhancements.
• Strong ownership mindset with the ability to manage priorities and deliver results independently.
• Preferred experience with risk assessment strategies, payment processing systems, or financial technology environments.
• Knowledge of payment-related risks and operational controls is a plus.

Benefits

• Competitive annual base salary range of $89,000-$133,400 USD, depending on experience, qualifications, and location.
• Opportunity to participate in equity programs and performance-based incentives.
• Comprehensive healthcare coverage, including medical, dental, and vision benefits.
• Retail savings plan with employer contribution options.
• Wellness support and employee-focused benefits programs.
• Flexible work arrangements, including remote opportunities within the United States.
• Opportunity to collaborate with global teams and work on impactful financial technology challenges.
• Professional growth opportunities in a rapidly evolving risk and operations environment.