Risk Management Supervisor

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Company description: "BE LIMITLESS ..." etc. That's likely "About the role"? Actually "Company Description" maybe not needed as a heading; we could put under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections like About the role (company description + overview), Responsibilities (what you will be doing), Requirements (maybe qualifications?), Qualifications (maybe education/experience), Skills (maybe abilities), Benefits, Pay, Schedule. We need to decide what content goes where. Posting includes: - Company Description (Swissôtel Chicago description) - could go under About the role. - Job Description intro: "You are a confident, observant leader..." maybe part of About the role or Responsibilities. - "What You Will Be Doing" list of duties - that's Responsibilities. - Physical Requirements - maybe under Requirements? Or could be separate but not a heading list; we could include under Requirements. - "YOUR ESPERIENCE AND SKILLS INCLUDE:" list - that's Qualifications and Skills combined. Could split: Qualifications (education, experience) and Skills (leadership, interpersonal, etc.) - Additional Information: "What Is In It For You" includes hourly rate, benefit card, learning & development, opportunity, CSR, comprehensive benefit package. That's Benefits and Pay. - Also "Heart + Artist = Heartist®" etc - that's culture, maybe part of About the role. - "Our Community Outreach", "Our Vitality", "About Accor", "About Swissôtel Hotels & Resorts" - these are extra company info, could be part of About the role. We must preserve all substantive information; not invent or summarize away detail. So we need to include all details from those sections. We must not include boilerplate like cookie/navigation/legal/EEO etc. The posting includes some culture sections but they are substantive; we keep them. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Pay: hourly rate $28.86 is stated. Benefits: comprehensive benefit package described. Schedule: ability to work rotating shifts, flexible schedule. So we can include Pay, Benefits, Schedule sections. We must not create sections with filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

Company description...

Job description intro...

Heartist culture...

Community outreach...

Vitality...

About Accor...

About Swissôtel Hotels & Resorts...

Responsibilities

• Provide leadership and direction to Risk Management Officers during assigned shifts, ensuring consistent execution of hotel safety, security, and emergency procedures.
... etc all bullet points from "What You Will Be Doing".

Requirements

Physical aspects of the position include, but are not limited to:

• Constant standing and walking throughout the shift.
• Frequent bending, kneeling, pushing, and pulling.
• Occasional lifting and carrying of up to 20 lbs.
• Occasional ascending or descending ladders, stairs, and ramps.

Qualifications

• High School Diploma or GED required; additional education or training in Security, Risk Management, Criminal Justice, Hospitality, or a related field is an asset.
• 2–3 years of related security, risk management, loss prevention, or safety experience; previous supervisory or leadership experience strongly preferred.
• Previous experience in a hotel, hospitality, or similarly fast-paced environment is an asset.
• Working knowledge of Microsoft Word and Excel; experience with Opera or other hotel systems is an asset.

Skills

• Strong leadership skills with the ability to provide direction, coaching, and support to Risk Management Officers.
• Strong interpersonal, organizational, decision-making, and problem-solving abilities.
• Ability to remain composed, exercise sound judgment, and take appropriate action during emergency or high-pressure situations.
• Strong investigative skills with the ability to gather information, assess situations, and conduct thorough follow-up.
• Excellent report-writing skills with strong attention to accuracy, detail, and confidentiality.
• Excellent verbal and written communication skills with the ability to communicate effectively with guests, Heartists, leadership, and outside emergency personnel.
• Ability to professionally manage and de-escalate challenging or sensitive situations while remaining calm, courteous, and respectful.
• Highly responsible, dependable, and able to maintain a high level of professionalism and discretion.
• Detail-oriented with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Ability to work independently with minimal supervision while also contributing effectively as part of a team.
• Ability to lead by example and hold team members accountable to established policies, procedures, and service standards.
• Ability to anticipate and respond to guest and Heartist needs while maintaining a professional, welcoming, and safety-focused approach.
• Ability to work rotating shifts as needed, including mornings, afternoons, mid-shifts, overnights, weekends, and holidays.
• Ability to maintain a flexible schedule based on the operational needs of the hotel.
• Warm, caring, approachable, and helpful, with a genuine commitment to the safety and well-being of others.

Benefits

• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Comprehensive Benefit Package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.

Pay

Hourly Rate: $28.86

Schedule

Ability to work rotating shifts as needed, including mornings, afternoons, mid-shifts, overnights, weekends, and holidays. Ability to maintain a flexible schedule based on the operational needs of the hotel.

We need to ensure we didn't duplicate content. The Skills section includes shift/flexible schedule which also appears in Schedule; but we can keep both as they are distinct. However we might avoid duplication: The shift/flexible schedule appears in Skills list; we could keep it there and not repeat in Schedule, but Schedule section should have the schedule info. It's okay to have some overlap but better to avoid duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but could be considered redundant. Might be okay but better to keep schedule info only in Schedule section and not duplicate in Skills. However the skills list includes many items; we could remove the shift/flexible schedule from Skills to avoid duplication. But the skills list originally includes those as part of abilities; we could keep them there and also have Schedule; but that duplicates. I'd rather keep them in Skills and not have a separate Schedule section? But the posting explicitly mentions schedule info; we need a Schedule section if we have real specific content. The posting includes "Ability to work rotating shifts as needed..." and "Ability to maintain a flexible schedule based on the operational needs of the hotel." That's schedule info. So we need Schedule section. We can keep those items also in Skills? That would duplicate. To avoid duplication, we could move those two items to Schedule and remove from Skills. However the skills list originally includes many other items; we can keep them. Let's adjust: In Skills, exclude the two schedule-related bullets. Keep the rest. Thus Skills bullets: leadership, interpersonal/organizational/decision-making/problem-solving, remain composed, investigative skills, report-writing, verbal/written communication, manage/de-escalate, responsible/dependable/professional discretion, detail-oriented prioritize, work independently/team, lead by example hold accountable, anticipate/respond to guest needs, warm caring approachable. Now Schedule section includes the two bullets. Now check we haven't missed any substantive info: The "Physical Requirements" we placed under Requirements. Good. The "YOUR ESPERIENCE AND SKILLS INCLUDE:" we split into Qualifications and Skills. Good. The "Additional Information" includes "What Is In It For You" which we turned into Benefits and Pay. Also includes "Heart + Artist = Heartist®" etc we placed under About the role. Also "Our Community Outreach", "Our Vitality", "About Accor", "About Swissôtel Hotels & Resorts" placed under About the role. We also have the initial company description paragraph at start; we placed under About the role. We also have the job description intro paragraph "You are a confident, observant leader..." we placed under About the role as well. Now ensure we didn't include any boilerplate like "Be Bold, Be Inspired, Be You." That's part of company description; we can keep. Now ensure we didn't include any "EEO/equal-opportunity/scam-warning" - not present. Now output only HTML fragment. Let's craft final HTML. We need to wrap each section in

and then content. For About the role, we may have multiple paragraphs; we can combine into one

with line breaks? Better to have multiple

sentences. We'll produce:

About the role

BE LIMITLESS Do what you Love, Care for the World, Challenge the Status Quo! WELCOME TO SWISSÔTEL CHICAGO Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives. At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row! Be Bold, Be Inspired, Be You.

You are a confident, observant leader who thrives in a fast-paced environment and knows how to remain calm when others need support. You have a passion for keeping people safe, solving problems, and leading by example. As a Risk Management Supervisor, you will help oversee the day-to-day safety and security operations of the hotel while providing guidance and support to the Risk Management team and ensuring a safe, welcoming environment