Risk Management Advisor

Primary Responsibilities

Serve as primary liaison for the carriers/TPAs, defense counsel, and various vendors and oversee their performance.

Manage coordination of prompt and thorough claims investigations to determine eligibility and compensability (3-point contacts) within 24 hours of receiving notice and prepare concise written investigation notes.

Communicate effectively with management, coworkers, providers, consultants, and representatives from various regulatory agencies to explain 3PL Casualty, Property, Marine and Workers’ Compensation programs, answer questions, resolve issues, and complaints concerning benefits while establishing and maintaining excellent working relationships.

Coverage of general risk management activities including insurance renewals, certificates of insurance.

Avoidance of cookie/navigation/legal/EEO/scam-warning boilerplate, duplicated lines, and application instructions.

Required Qualifications & Experience

• Bachelor’s degree in Human Resources, Business or related field
• 8 years of relevant experience with at least 4 years of assessing risks & claims including serious injury and complex litigation claims on a national level
• Strong knowledge of workers’ compensation, contracts, damages, agency, subrogation, contribution/indemnity, insurance and other applicable/related laws, as well as related concepts and practices

Preferred Qualifications & Experience

• Insurance Designation (eg. Associates in Claims or equivalent)

Skills & Abilities

• Strong proficiency in Microsoft Excel, Word, PowerPoint, Lotus Notes, and ADP HRIS/Payroll
• Excellent interpersonal, written and verbal communication, customer service, and problem resolution and conflict management skills
• Ability to work independently and exercise sound judgment in claims management decisions and problem resolution strategies
• Demonstrated ability to prioritize and handle multiple functions with accuracy and attention to detail
• Strong communication skills

Requirements, Perks, and Benefits (US-Exempt)

• Physical/Cognitive Requirements (with or without accommodation): Ability to follow policies and procedures, read, write and interpret documents, add, subtract, multiply and divide, use hands to finger, handle, or feel, sit/walk/stand for duration of shift, must possess visual acuity to perform essential job duties, conduct physical tasks with a full range of motion throughout the warehouse, lift/carry items up to 50 pounds
• Equal Opportunity Employer
• Know your Rights
• Pay Transparency
• Federal Employee Polygraph Protection Act (E-Verify Program Participant)
• Right to Work Notice (English) / (Spanish)
• E-Verify Notice (bilingual)
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act
• Perks And Benefits
• Pay Range USD $106,600.00 - USD $165,300.00

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.