Risk Director, Corporate Policy Office
About the Role
As part of Enterprise Risk Management (ERM), you’ll work with talented associates to provide oversight and guidance to ensure Capital One’s businesses effectively manage risk. The Corporate Policy Office (CPO) is a dedicated group within ERM focused on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents for Capital One.
The Director will direct the execution of the Enterprise Policy Program methodology, establishing strategies and processes to elevate document quality and governance across Capital One. Leading a team of relationship advisors, the Director will oversee policy documentation and program processes, partnering closely with senior leadership and key stakeholders to cultivate adherence and champion the CPO brand.
Success in this position requires strong collaboration with senior leaders to execute the core methodology and help propel major enterprise policy initiatives forward. Key competencies include Communication, Judgment, Problem Solving, and Influence.
Responsibilities
- Leadership & Team Management
- Lead and foster the growth of a team of relationship advisors, ensuring high levels of engagement with business areas
- Cultivate a culture of continuous improvement, collaboration, teamwork, and integrity within the CPO oversight functions
- Methodology & Governance
- Oversee and enhance the Enterprise Policy Program methodology to align with business objectives and stakeholder expectations
- Execute second line of defense oversight to improve the quality and governance of policy documents across the enterprise
- Analyze data and information to drive data-backed solutions for large-scale policy improvement initiatives
- Problem Solving
- Guide the CPO and policy stakeholders to identify and solve the right problems, even when navigating nuanced or precedent-free policy scenarios
- Design and implement robust, well-reasoned approaches to untangle complex, ambiguous policy topics
- Utilize clear, incisive, and logical decision-making to resolve conflicting viewpoints and provide grounded guidance
- Stakeholder Engagement & Strategic Communication
- Partner with senior leaders to drive adherence to policy documents
- Help guide the enterprise through change management and strategic shifts related to policy program updates
- Develop and deliver high-impact presentations for senior leadership and other forums to communicate necessary program updates and enhance the brand of the CPO
Qualifications
Basic Qualifications:
- Bachelor's degree or military experience
- At least 9 years of risk management experience
- At least 7 years of experience in financial services
- At least 5 years of people management experience
Preferred Qualifications:
- Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD)
- 10+ years of experience leading risk programs, projects, or initiatives across an organization
- 8+ years of experience in financial services
- 6+ years of experience in people management
- Policy management experience
Pay
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.
- McLean, VA: $206,000 - $235,100 for Director, Risk Management
- Richmond, VA: $187,300 - $213,700 for Director, Risk Management
Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.