Risk Consumer Fraud Strategic Analytics - Senior Associate

About the role

We are looking for a highly skilled and experienced Analyst to join our Consumer Fraud Risk Analytics & Intelligent Reporting team. In this role, you will focus on developing analytical insights into the strategies employed by our risk partners to identify and mitigate fraud. You will create, automate, and deploy intelligent solutions that address the reporting and analytical needs of the business line while ensuring compliance and control requirements are met. You will play a pivotal role in identifying and anticipating new and emerging risks and trends, collaborating with key stakeholders to assess risk factors and apply expert judgment to address challenges affecting our company, customers, and communities.

Responsibilities

• Analyze large volumes of complex data to formulate problem statements and draw concise conclusions about underlying risk dynamics, trends, and opportunities.
• Identify and develop key risk indicators and metrics, enhance existing reporting mechanisms, and explore new analytical areas to improve fraud detection.
• Work closely with cross-functional partners to understand and address key business challenges.
• Exhibit exceptional communication skills, both written and verbal, to effectively communicate with diverse audiences, including senior leadership.
• Demonstrate the ability to work independently, taking ownership of problem-solving from start to finish.
• Collaborate with Product Risk managers and other stakeholders to support the development and monitoring of new strategies and products.

Requirements

• Minimum 3 years of experience in analytics, business intelligence, business analysis, strategy & analytics, or a related role.
• Strong SQL & SAS skills and experience working with large datasets; ability to validate results and troubleshoot data issues.
• Strong financial analytical skills with the ability to extract business insights from complex data structures.
• Experience building dashboards and recurring reporting and communicating insights to non-technical stakeholders.
• Demonstrated project management skills—able to manage timelines, dependencies, and stakeholder communications across multiple workstreams.
• Ability to work in a fast-paced environment and flexibly adapt to change with excellent analytical storytelling skills.
• Strong written and verbal communication skills; ability to turn ambiguous questions into structured problem statements and requirements.
• High attention to detail and comfort operating in a controlled environment with data governance and privacy expectations.

Preferred Qualifications

• Experience in Financial Services (Banking/Digital Banking preferred).
• Minimum 3 years of hands-on experience in Financial Data analytics.
• Hands-on development experience with SQL for large financial data.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Our Consumer & Community Banking division serves our Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions—all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage, and anticipate risks in a constantly changing environment, covering areas such as evaluating country-specific risk, understanding regulatory changes, and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.