Risk & Compliance Specialist

Key Responsibilities

• Interpret regulatory requirements and provide practical, risk-based guidance
• Conduct compliance testing, monitoring, and risk assessments
• Support governance activities, including issue and complaint management, and third-party oversight
• Investigate and remediate compliance issues through root cause analysis
• Assist with audits, examinations, and regulatory inquiries
• Enhance policies, procedures, and internal controls
• Monitor regulatory developments and support implementation
• Provide guidance and mentorship to junior team members

Preferred Qualifications

• 4–6+ years of experience in compliance, risk management, or audit
• Experience with compliance testing, monitoring, or regulatory change management
• Knowledge of consumer protection laws and regulatory frameworks
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree required; CRCM or similar certification preferred

About FirstCash Holdings, Inc.

The Risk & Compliance Specialist supports the compliance program by ensuring adherence to applicable regulations, providing risk-based guidance to operations, and collaborating with cross-functional partners—including Legal, Operations, Business Risk, and senior leadership—to drive process improvements and strengthen overall compliance effectiveness.

FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers. With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve. Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs. With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index®, reflecting our strength and stability in the market. Join FirstCash and be part of a company that values integrity, customer service, and growth.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.