Risk Analyst

This position is located in Brentwood, TN and falls under our Corporate Payments line of business.

About the role

As a Risk Analyst, you will investigate risk-related cases, identify fraud trends, and support internal teams with fraud-related issues. You will report directly to the Risk Management Supervisor and regularly collaborate with Risk Management, Customer Support, and other internal departments.

Schedule

Working shifts are Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 4:30 PM, with Wednesdays and Sundays off.

How we work

This is a hybrid role. Corpay provides:

• Assigned workspace in the Brentwood, TN office
• Remote work during shifts
• Formal, hands-on training

Responsibilities

• Investigating transaction fraud cases from the monitoring tool queue
• Responding to customer transaction verifications via email
• Supporting internal departments with fraud-related issues via phone and email
• Communicating effectively with coworkers, team leads, and customers
• Managing group inbox emails within SLA timeframes
• Maintaining attention to detail to mitigate errors and enhance customer experience

Requirements

• Minimum of 1+ years in a relevant risk management role or equivalent experience
• Working knowledge of transaction fraud recognition, remediation, and analysis
• Strong understanding of loss prevention and fraud pattern identification
• Excellent organizational, time management, and communication skills
• Analytical ability to detect suspicious activity and remain composed under pressure
• Familiarity with bankcard products and commercial credit portfolios
• Understanding of data storage and manipulation principles
• Basic proficiency in Outlook and Microsoft Office
• Ability to sit at a workstation for 8 hours/day using a computer and phone

Benefits

• Overtime and quarterly bonus available
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (e.g., wireless, gym, car rental)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization leading the future of commercial payments with a culture of innovation. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll, and lodging expenses. Millions of people in over 80 countries use our solutions.

Corpay is committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.