Rising Up Men's Shelter - Case Manager

Position Overview

The person filling this position is expected, under general supervision, to:

• Immediately formulate a plan and prepare clients for permanent housing placement
• Engage individuals requiring social service assistance
• Interview and evaluate clients, formulate Independent Living Plans and goals
• Locate and refer to appropriate community resources for clients

Qualifications

• Maintain professional relationships with clients and client confidentiality
• Practice Universal Precautions/Standard Protocol & Procedures
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
• Create and maintain client electronic and paper files
• Prepare Initial psychosocial evaluation and update according to regulations
• Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)
• In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals
• Assist clients in attaining their goals by identifying community resources and by referring clients lo appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)
• Work with clients to break through barriers to their goal(s)
• Provide support, training and coordination with the other social services staff
• Aid clients in advocating for themselves in order to gain housing stability
• Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing
• Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions
• Document all client encounters via progress notes using OHS CARES Database and printout notes for client's paper file
• Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization
• Provide all required Information for weekly/monthly/quarterly/annual reports
• May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for client with referral organization
• May escort clients to appointments (educational, medical, social service, etc.)
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
• Prepare marketing materials for the program