Rink Supervisor

About the role

Be the face of the fun at the ice rink! Join Boise Parks and Recreation as a Rink Supervisor where you'll help create a great experience for every guest.

Responsibilities

• Acts as a lead to employees assigned to the skate rental counter.
• Provides a high level of customer service to customers.
• Performs cash handling duties.
• Performs regular janitorial duties.
• Performs other duties as assigned.

Requirements

• One year experience working with the general public in a customer service type setting.
• Knowledge of: Basic computer programs, General customer service techniques, Basic hockey and figure skating equipment, Ice rink operations.
• Ability to: Interact with the general public and effectively handle complaints, Operate skate sharpening and repair equipment, Make simple mathematical calculations, Display an attitude of cooperation and work harmoniously with all levels of City employees, the general public and other organizations, Communicate effectively in the English language at a level necessary for efficient job performance, Complete assignments in a timely fashion, Understand and comply with all rules, policies and regulations, Maintain prompt and regular attendance, Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Special Requirements

• Must be able to pass: City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.

Essential Functions

• Interacts with the general public and effectively handles complaints.
• Operates skate sharpening and repair equipment.
• Makes simple mathematical calculations.
• Displays an attitude of cooperation and works harmoniously with all levels of City employees, the general public and other organizations.
• Communicates effectively in the English language at a level necessary for efficient job performance.
• Completes assignments in a timely manner.
• Complies with all rules, policies and regulations.
• Maintains prompt and regular attendance.
• Performs all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Preferred Knowledge, Experience, And Training

• One year experience working in an ice rink facility providing supervision or direction to employees.

Working Conditions

• Frequent lifting/carrying up to 10 pounds, occasional lifting/carrying up to 50 pounds and rare lifting/carrying up to 75 pounds.
• Occasional pushing/pulling up to 75 pounds and rare pushing/pulling up to 100 pounds.
• Sometimes exposed to mechanical hazards.
• Exposure to chemicals.
• Works evenings and weekends as required.

Pay

Not specified

Schedule

Not specified

Benefits

Not specified