RICHMOND - GENERAL MANAGER

About the role

Lead the Pizzeria. The General Manager role at Rudy's is one of the most exciting leadership positions. You'll have full accountability for the performance, people, and culture of your Pizzeria - operating with genuine autonomy, backed by a business that invests seriously in its leaders.

Responsibilities

• Full P&L ownership — revenue, labour, GP, and operating costs
• Building and leading a high-performing, genuinely engaged management and team structure
• Driving a guest experience
• Maintaining the highest standards of food safety, compliance, and operational excellence
• Recruiting, developing, and retaining top talent at every level
• Cultivating a team culture rooted in Rudy's values - passion, Pizza & people
• Working closely with senior leadership to shape the direction and performance of your site

Requirements

• Proven experience as a General Manager in a high-volume, quality-led hospitality environment
• Strong commercial acumen - confident with P&L, budgets, forecasting, and driving a bottom line
• An inspiring, people-first leader with a genuine track record of developing great teams
• Uncompromising standards in guest experience, food safety, and operational delivery
• Genuine alignment with the Rudy's brand, values, and Mission

Benefits

• Worldwide pizza trips — Naples, New York, and wherever comes next
• 50% discount across all Mission Mars venues — for you, friends & family
• Up to 32% bonus per year, paid quarterly
• Free guestlist entry to Albert Hall, Manchester
• Complimentary food & drink after every shift
• Real progression opportunities across a growing business
• Industry-leading training & development programmes
• Festa di Natale & Barbecue Estivo invitations every year
• Birthday card & gift — we celebrate our people properly
• Work for a 'World Class' business, as voted by Best Companies 2024

Pay

£43,500 | Tips & Tronc Monthly | Up to 32% Bonus Per Annum paid Quarterly

Schedule

Full time